Workforce Development Manager

Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job Summary Equinix is the world’s digital infrastructure company, and we are looking for a passionate and experienced Workforce Development Manager to drive the growth and success of our global internship and apprenticeship programs within our IBX (International Business Exchange) Operations. As the Workforce Development Manager, you will design, implement, and manage scalable, high-impact programs that attract, train, and retain non-traditional talent across regions. This is a strategic role that requires deep collaboration across internal departments and external partners to ensure our programs align with business needs, local compliance standards, and Equinix’s talent development goals. Your work will directly have an impact on our ability to grow our operations workforce with high performing, committed employees by creating robust training pipelines that lead to long-term careers in data center operations. ResponsibilitiesProgram Strategy & Design Define the global strategy and framework for Equinix’s internship and apprenticeship programs across all regions, with focus on Data Center Operations rolesDevelop standardized curriculum pathways  tailored to career paths such as mechanical, electrical, HVAC, fiber, and building systemsCreate scalable and locally adaptable onboarding models to ensure compliance with regional laws, standards, and education systemsEstablish and track success metrics including intern-to-employee conversion and long-term retentionSocialize, Communicate, and Report on Internship program implementation and performance to stakeholders Develop projections for intake volumes in coordination with Workforce Planning team and manage intake processes for the program to projectionsCurriculum & Assessment Collaborate with subject matter experts and instructional designers to develop competency-based curriculumDesign and deploy robust assessment strategies to evaluate both participant learning and instructional effectivenessContinually improve curriculum based on feedback, performance metrics, and evolving business needsStakeholder Collaboration Partner with internal stakeholders including IBX operations leadership, operations engineering, technicians, Talent Acquisition, HR, and Legal to ensure alignment and supportServe as the primary liaison between the Global Operations Academy and external partners such as trade schools, universities, government workforce boards, and community organizationsProgram Execution & Management Manage the end-to-end execution of programs, including recruitment, onboarding, training delivery, evaluation, and transition to full-time rolesMonitor and report on program outcomes including candidate diversity, performance, and attrition data to inform decisions and demonstrate impactCreate repeatable processes and toolkits to scale programs globally.QualificationsRequiredBachelor's degree in Business Management, Instructional Design, Education, or equivalent combination of education and work experienceMinimum of 5 years of experience in workforce development, learning & development, or a related talent-building fieldProven ability to manage complex, multi-region programs with a focus on non-traditional talent pipelinesExperience working with external educational institutions and government agenciesPreferred: Familiarity with skilled trades, data center operations, or infrastructure industryExperience creating and evaluating learning assessments and instructor performance toolsKnowledge of U.S. Department of Labor Registered Apprenticeships or similar global frameworksSuccess Measures:High intern-to-full-time hire conversion rateLow attrition and high performance of program graduatesPositive feedback from internal stakeholders and external partnersIncreased access to talent from diverse and non-traditional pathwaysScalable and repeatable programs implemented in multiple regionsEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.