Who are we?Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Job SummaryThe critical enabling function for Operations Excellence transformational programs and change communications. Ensuring Ops personnel understand the need for change, are engaged in and ready for the transformation and championing change impacts.Responsible for multiple resources to deliver large scale global cross functional business transformation programs. Builds strategic relationships with stakeholders and end user communities. Responsible for and leads the delivery of large transformational programs and portfolios.ResponsibilitiesPlanningDevelops strategic business cases, plans large scale/complex global cross functional business transformation programs that contain multiple high profile/business critical dependencies and risksStakeholder ManagementWorks predominantly with Operations senior leadership teams to manage stakeholder expectations and risk and builds strategic relationships for the deployment and adoption of Operations Excellence initiatives and programsCommunicationsDevelops, leads and delivers an impactful communication strategies / campaigns to plan on behalf of the Global Operations Excellence function. Ensuring impacted employees understand and advocate the reasons for changeEstablishing communication protocols and channel media release managementInnovate proactive communication programs for stakeholder engagement, strategic alignment and future state promotionGovernance of communication material content, repositories and accessExploring new and innovative communication materials, platforms, tactics and release strategiesInternal communications hub design and ownershipProject/Program DeliveryResponsible for the organisational change management delivery of large scale/complex global cross functional business transformation programs that contain multiple high profile/business critical dependencies and risksActs as a gatekeeper, ensuring consistency, quality and effectiveness of Operations Excellence change management programsMeasures and reports on the success of change management programs and formulates continuous improvement plans to address gaps (establishing launch and land success criteria)Resource Management (people, finances etc.)Responsible for leading a new organisational change management function within the Business Optimisation pillar of Operations ExcellenceResponsible for supporting / setting Functional Leadership and all hands agendas, managing functional communications committees, overseeing functional change projects and carrying out activities to maintain leadership team alignment and messagingMay represent Business Optimisation leader in meetingsQualifications10+ years experience preferredDiploma to a Bachelor's Degree preferredManaging Successful Programs Practitioner certification preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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