IT Systems Administrator

This is a remote-based position in Mexico located in Mexico City or Monterrey.Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.Please submit your resume in English - we can only consider applications submitted in this language.Our team is growing and we're looking for an IT Systems Administrator to administer on-premises and cloud-based systems and services.Responsibilities and Duties: Administration of:Build, configure, and deploy Linux based servers, workstations, and virtual systems including software, authentication, file sharing services to support heterogeneous environments.Netapp Storage and associated tools.Windows based systemsBackupsManage various levels of service requests.Field requests that require review of infrastructure configuration.  Initial troubleshooting of user settings and application settings.Assist in critical incident support and resolution.Analyzes logs and related events to identify initial reported issue and possible downstream issues causing the reported event.Document system configuration and proceduresIdentify and resolve a wide range of issues.Experience will allow quick resolution of recurring issues.  This role will work issues rarely seen or not seen before.Collaborate with internal personnel at all levels of the organization.Admin will collaborate with business partners to understand requirements and propose known solutions. Collaborate with external partners.Work with vendors to stay current on updates to existing technologies.  Perform health checks and review best practices Calix should be following.Qualifications:8-10 years of experience in IT or related Systems Administration roleBachelor's Degree or equivalent expeirenceExcellent oral and written communication skillsStrong interpersonal skillsStrong organization skillsAbility to evaluate and prioritize tasks in an evolving environmentAbility to work independentlyFamiliarity with business process and policiesAbility to analyze data and recommend solutions that balance risk to business with no need for service interruptionsAbility to identify root cause of an issueAvailability for off hours meetings to support off shore teamsExcellent verbal and written English communication skillsPreferred Experience:Linux Systems AdministrationEnterprise level Automation technologies and scripting (Ansible, Puppet, Chef, Bash, Perl, Python etc.)Horizon VDIEnd User SupportComputer SecurityNetwork Attached Storage (NetApp experience)Server hardware and operating systems (DELL, Cisco UCS, Windows Server, Linux, Redhat, Centos, UbuntuVirtualization (VMware, Hyper-V, KVM)Data backup and protection (Veritas Enterprise Backup)RubrikDevice Management (ZScaler)User Authentication (LDAP, IPA, Active Directory)User Access controlsFile Systems (CIFS, NFS)GIT source code managementVNCDNS / BIND / DHCPDocker, KubernetesLocation:This is a remote-based position in Mexico located in Mexico City or Monterrey.#LI-Remote