IT Specialist

Job Summary:THE TEAMTicketmaster Poland is looking for a person for the position of IT Specialist in Katowice. You will be part of a regional structure that includes a market such as Germany, Austria, Czech Republic and Switzerland. As a IT Specialist you will be responsible for implementation of a new project and software, technical support for during the events, ensuring operational security on-site as well as taking technical care of office devices. But above all, you gain experience in the technical and technological activities offered by and in the company. We expect you to be an organized person with knowledge of the operation of Microsoft Windows OS and knowledge of device configuration and computer networks.THE JOBImplementation of new projects and toolMonitoring existing tools, products and participating in the implementation of new ones – ConscientiousnessParticipation in events support provided by Ticketmaster – AvailabilityMaintaining and managing hardware and software resources in the office – DiligenceWHAT YOU WILL BE DOINGProviding information about changes in projects, such as testing, development, preparation, launch or retirement.Tracking all new and existing products and TM projects (INTL meetings and confluence pages)Knowledge and support for the development of the first line of businessDaily technical support in the office using the Salesforce queueControl over the flow of information in the company's resourcesTechnical documentation and product manuals, as well as documentation of the company's processes and proceduresInstallation and management of the company's hardware based on Windows and Android operating systems.On-site technical supportWHAT YOU NEED TO KNOW / TECHNICAL SKILLSKnowledge of Microsoft Windows and Android operating systemsTechnical knowledge of office and network equipmentKnowledge of English in speech and writing - communicative levelAvailability to provide technical support at eventsCategory B driving licenseKnowledge of computer networks will be an additional assetYOU (BEHAVIOURAL SKILLS)Internal motivation, focused on career development in technical fieldsAdaptabilityAbility to inspire trustAbility to develop and build good relationships with colleagues and clientsProfessional approach to performed duties LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.