SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.Built on a foundation of AI and ML, our Identity Security Cloud Platform (ISC) delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. Our Senior Application Monitoring Engineer will monitor applications for anomalies and fix bugs in Java (and Go lang desired) to maintain reliable, scalable, observable microservices for enterprise-grade, multi-tenant SaaS products.The position will be part of Identity Security Cloud group that develops governance features - Access Certifications, Access Request & Approvals, Password Management and Separation of Duties to connect and centrally control access to every application. We are re-architecting the product (while maintaining existing APIs and services); adopting diverse cloud-native technologies (persistence, messaging, analytical processing – to name a few) and enabling the product to scale seamlessly while providing a performant user experience. You’ll work with teams that are passionate about continuous improvement and agility in a fast-paced environment. Responsibilities Devise monitoring capabilities to analyze application behavior and performanceDevelop dashboards, alerts, and logging for our Identity Security Cloud platform services to proactively monitor, catch, and mitigate potential Staging/Prod impacting issuesUtilize run books to resolve issues and contribute to them for future issuesDrive the maintenance of efficient, maintainable, robust microservices to deliver medium-to-high complexity featuresSet a high bar for code reviews and fortify the team’s coding/quality standardsWork in an agile environment, collaborate with peers on code reviews, testing and customer issuesDevelop/adopt testing frameworks, test plans to improve code quality and continuous deliveryContinue to maintain the “We built it, we maintain it” SailPoint cultureParticipate in the product OnCall and TechOps processLeverage training plans and service leads to quickly ramp-up on our products and technical knowledgeAs a member of a sustaining team, you will focus on handling customer issues and bug supportRequirements 4+ years of experience monitoring engineering production operations supporting a highly available environment for SaaS software or cloud service provider3+ years of experience in software development with Java, Spring Boot, and associated frameworks for infrastructure operations, and application managementExperience using cloud infrastructure environments, preferably AWS, and cloud-native technologies, preferably containerization technology and/or KubernetesExperience using monitoring, alerting, tracing, logging, and visualization tools like Pager Duty, Prometheus, Grafana, Honeycomb, and KibanaExperience using microservices in multi-tenant SaaS applicationExperience using RESTful APIs for an API-first application architectureExperience using SQL/NoSQL, EKS, Kafka, RedisStrong understanding of Linux and networkingExperience working with remote teams (US time zones)Strong interpersonal and communication skillsDesiredProfessional experience in implementation of event-driven architecture.Experience writing software applications in GoScheduleSaturday through WednesdaySailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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