Business Operations Specialist

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :The Business Operations Specialist's primary responsibilities include processing retail orders for Major Retail accounts, such as Best Buy, Walmart, Target, and other assigned accounts, working closely with the warehouse teams to arrange logistics, processing returns, and transfer requests, ensuring orders are fulfilled on-time and in full, creating, air freight approvals, ensuring ASNs are provided correctly and on time, generating reports, managing inventory integrity between SAP and vendor partners’ systems, participating in projects, processing/disputing all chargebacks for assigned accounts, successfully and timely processing of month-end close activities, and working closely with internal and external partners to support the overall operations as it relates to assigned accounts/regions.Essential Duties and ResponsibilitiesProcess orders and provide operational support to all departments for assigned customers/regionsPlan and arrange shipments, including coordinating with all external parties, freight forwarders, carriers, and warehouses to ensure all shipping paperwork is completed correctly and on-time prior to shipmentProcess and manage Advanced Shipping Notifications for assigned accountsReview and confirm orders by collaborating with Demand Planning, Sales and/or Customer, as necessarySubmit orders for routing and ensure they are shipped within assigned timeframeReview and dispute chargebacks in a timely manner, identify root cause issues, and make suggestions for improvement based on findingsReview inventory and confirm SAP transactions are being uploaded correctlyProcess and allocate backordersCreate periodic reports and ad-hoc reports on a regular basis and upon requestProcess Return Merchandise Authorizations (RMAs)Create and process air freight requests for approvalProcess Material Transfer Requests, as neededAssist with month-end closing processParticipate in special projects as assigned by managementPerform other duties as assigned by managementPre-Requisites :QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.3+ years work experience as a Business Operations Specialist or similar role3+ years experience with SAP preferredHigh Proficiency in Microsoft Office Suite, especially Excel preferredExcellent organizational and time management skillsAbility to work over-time, when needed, to complete special projects, month-end closes, and periodic stock takesEducation & ExperienceAssociate degree or 2+ years’ work experience in Operations, Supply Chain Management, or Order Administration.  Previous experience with order administration is required.Travel RequirementsMay be required to travel up to 2%.Are you game?Salary Ranges (per annum):$60,450.00 - $100,750.00Disclaimer: Exact compensation may vary based on skills, experience, and location.Are you game?