Product Consultant

We are looking for a Product Consultant to join our Intellectual Property Technical Solution team in Shenzhen.  We are a team of product experts and is responsible for growing revenue from both existing and new customers, by deeply understanding customer needs, effectively presenting the value of the solution, enhancing customer relationship to improve customer satisfaction, and contributing to product development and consulting services engagements.If you are a forward thinker and have a strong understanding of IP solutions and delivering innovative solu­­­­tions to clients, we would love to speak with you.About You – Experience, Education, Skills, and Accomplishments.Fluency in written and spoken Chinese and EnglishBachelor's Degree in Engineering or a related scientific fieldAt least 5 years of experience in IP or a related industry (e.g., law firm, IP roles at large corporations, similar service providers), with a focus on leveraging data, software, and services to drive processes, inform decision-making, and deliver valuePrior experience in solution consulting, serving as a subject matter expert (SME), or engaging in public speaking within the domain area is highly desirableWillingness to travel as neededIt would be great if you also have . . .  Bachelor's Degree in Engineering or a related scientific field; a Master's or PhD in a relevant discipline is strongly preferredWhat will you be doing in this role?ResponsibilitiesUnderstand customer workflows and needs on Intellectual Property.Develop domestic presentations of product solutions that align with global messages. Introduce and provide the presentations to the related sales team and help the sales team understand the key messages and be prepared to deliver them to the customers.Liaise with global production operations to deliver against project plans and communicate with customer on project progress.Bring and continuously build a reputation as a trusted advisor and domain/solution expert/SME that will help strengthen customer relationships and pull-through demandBreadth of expertise - understand the potential connection points and complementary benefits of data, software, and services from across the entirety of the Clarivate portfolio for the given customer segments, personas, and use casesDepth of expertise - articulate a solution’s most relevant features, benefits, and impact in tangible, value-based terms that build belief and buy-in from end users/practitioners, key stakeholders/influencers, and executives/decision-makersAbility to clearly explain and articulate the value of recommended data/content, analytics, and software solutions coming out of the diagnostic programs in order to drive revenue growthCompetitive intelligence – understand and be able to defend our solutions and capabilities against competitive offeringsRepresent Clarivate to present at industry conferences and exhibitions.Consulting & Problem-SolvingStrong problem solving and analytical skillsCustomer-centricity and ‘outside-in’ approach to commercial solutioningAbility to “speak the customer’s language” and translate Clarivate terminology and concepts into terms that will demonstrate value to themExcellent oral and written communication, presentation, and customer-facing skillsTeamwork & CollaborationProactive with ability to prioritize using metrics- and outcome-based approachOutstanding time management and comfort in a high-pace, dynamic environmentAbility to work as part of and with remote cross-functional and cross-cultural teamsBuild strong relationships internally and externally with critical stakeholdersCustomer-centric with a track record of consistently delivering on commitmentsAbout The TeamTechnical Solution Team play a critical role in the sales process of our products and services. We have deep understanding of our customers and our products, and we are motivated to propose best solutions to our customers to address their profound and complex needs. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.Hours of WorkThis is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.   At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.