Graduate - Customer Experience Lead

Graduate - Customer Experience LeadDescription -We are looking for a Graduate Customer Experience Lead to join the Customer Welcome Center team in Barcelona. The ideal candidate will not only manage and coordinate executive-level briefings but will also be involved in facilitating general sessions and presenting. This role is pivotal in ensuring that all briefings are engaging, informative, and align with the company's standards and goals.Key Responsibilities:Plan, manage, and facilitate executive briefings, general sessions, and presentations from initial request to post-event follow-up.Coordinate with various departments to gather relevant information, Subject Matter Experts attendance and materials for briefings.Develop and maintain briefing schedules, ensuring all parties are informed of updates and changes.Liaise with executives, staff, and external stakeholders to ensure briefing objectives are met.Oversee the creation and distribution of briefing materials, such as presentations, agendas, and reports.Stay updated on industry trends and current events to ensure content is relevant, engaging, and informative.Evaluate the effectiveness of briefings and implement improvements as necessary.Coordinates initiatives to drive more traffic into the center.Mandatory RequirementsBachelor’s degree in Business Administration, Engineering, Communications, or related field completed in the last 2 yearWork experience is not required, but appropriate internships related to the job content would be a plus.Proficient level of English, a second European language would be a plus.Qualifications:Superb organizational and project management skills.Excellent verbal and written communication skills.Proficiency in Microsoft Office Suite.Strong attention to detail and problem-solving skills.Experience in event planning or executive support.What we offer:Opportunity to work in an international organization with colleagues coming from all over the world. Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning. An attractive benefits package: Health & Life insurance Lunch at reduced prices at our canteen/ ticket restaurant vouchers HP product discount Work life balance / flexible working hours.Women, Pride, Young employees, Sustainability and DisAbility! Just a few of our fantastic global business networks you can get involved with locally.  We also dedicate time and resources to contribute with our community through Corporate Volunteering activities, including our onsite HP Charity day.Do you like to give back to the community? Then join one of our many volunteering teams or be a part of the incredible HP charity day held on site annually.  Love sports? Then take advantage of our sports center (indoor and outdoor) with 25+ regular coordinated activities.We have an onsite Doctor and medical team for our employees, including services such as: nutrition, physiotherapy, and general health.Printing Happy hour – from photographs to large posters. And Hands-on workshops to print with the latest technology – from wall covers to 3D printed models.Dedicated lactation room.Our Women Network organizes activities such as Networking, the promotion of STEM vocations, talks on, improving business acumen, work life balance and skills of the future, etc. Sounds like you? Apply and let’s have a talk!Sales and Services Entity (ES11Job -MarketingSchedule -Full timeShift -No shift premium (Spain)Travel -25%Relocation -NoEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement