Renewal Executive

Job Requisition ID #24WD80643Position OverviewThe Renewal Executive will work with the customer to reduce risk and uncover expansion opportunities, in collaboration with partners and TASE to ensure all actions necessary to renew every customer takes place. ​The Renewals Executive is responsible for driving, forecasting, and ensuring the closure of renewal opportunities in Mid-Market accounts.This job is a hybrid role in Bangalore.Minimum QualificationsPipeline and forecast management for Mid-Market renewal opportunitiesEngage with all existing customers to identify risk to renewal & try to reduce churnWork and align with Midmarket sales / Partner ecosystems to provide deal specific updates to Sales lead and CCS leadership teamProvide bottoms-up forecast and Accountable for all primary activities for driving better renewal visibilityWe are looking for a post-graduate with 10+ years of renewal Sales or account management experience, specifically in managing large customers."You will report Customer Success head in India and will be based in Autodesk Bangalore officeRenewals Execs need to maintain SFDC (Stage/Forecast category) for all renewal dealsYou will meet with partners for pipeline reviews to share insights on identified riskProvide primary and secondary sales support to the Autodesk Major Account Sales TeamsCollaboration with TASE on account plans to achieve desired outcomesPipeline management in SFDC and help TASE manager in bottoms-up forecastYou will ensure high customer retention by addressing customer issues that would affect renewalReflect the effectiveness in retaining and growing customer accounts.Work in collaboration with other teams (Sales, Customer Success, Product) to ensure smooth renewal processes.Along with Sales team develop strategic account plans that align with customer goals and improve renewalsShow a high level of skill in identifying customer issues and resolving them before they escalate, maintaining customer satisfaction.Stay updated on industry trends, customer needs, and product knowledge by engaging in regular trainingFocus to improve skills related to customer success and renewals.Participate in weekly internal review meetings (pit crew)Develop relationships with customers to enhance trust and loyalty.Demonstrate, proactive engagement with customers, Experience establishing communication and engagement with prospects that lead to long-term renewals.Be advocate for the customer's needs within the company, ensuring that customer feedback influences product and service improvements.Educate customers on the value and use of products to ensure better Return on investment for customersPrepare a business case that addresses pain points and customer needsHelp improve renewal processes and identifying ways to enhance customer retentionBuild a regular review process with Autodesk reseller to close below threshold dealsExceed assigned renewal quotaJob would need occasional travelWork with Customer Success Rep to identify risk in Top opportunities much early in customer life cycleManage full renewal sales cycles with help from Sales teamLearn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparency Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/salesDiversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).