Senior Solutions Delivery Consultant

As a Senior Solutions Delivery Consultant, you will be an experienced practitioner who provides thought leadership in establishing standardization of our consulting services offerings within the Workiva platform. In this role, you will focus on setting the foundation for the CPX (Customer Partner Experience) organization locally in Japan. Strong business acumen and the ability to wear multiple hats will be essential for your success.You will work closely with other internal teams cross-functionally, including project management, customer success, support, solution engineering, and product development, to deliver outstanding customer implementations across Japan and the APAC region. Your agility will be crucial as you continually learn and lead efforts to scale new solutions and platform capabilities.Your peers will look to you as a leader, and you will proactively seek opportunities to have a cross-organizational impact. Additionally, you may help develop and mentor others in the organization.What You’ll Do:Lead the delivery of Workiva solutions and contracted services to customers and partnersConduct detailed discovery sessions to understand business needs and requirementsCreate solution designs that achieve desired outcomes within the Workiva platformInterface directly with customers and partners to deliver complex solutions for contracted servicesCollaborate with the sales team on implementation services and solution design discussions with prospects and partnersSupport the partner ecosystem and build partner capabilitiesContribute to the development of the CPX foundation in Japan by understanding market and customer needsMaintain and enhance your knowledge of financial, risk, and operational reporting using the Workiva platform through a commitment to ongoing trainingSuccessfully guide and mentor peers, assist in the onboarding of new associates, and lead ongoing training effortsDevelop documentation of Workiva platform best practices for use in implementation standardizationPerform and review quality assessments of solution configurationsWhat You'll NeedMinimum Qualifications Undergraduate Degree or equivalent combination of education and experience in a related field.Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or a PhD with 2 years of experiencePreferred Experience6+ experience in service delivery role, finance, accounting, audit, or a related fieldExperience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and their related technology platformsHands on technical experience with the Workiva platform, other SaaS and cloud technologiesFamiliarity with data architecture schemas preferredSenior Consultant level at a services company or public accounting preferredSkillsFluent in English and JapaneseExcellent verbal, written and interpersonal communication skillsAbility to present topics clearly and succinctlySelf-motivated with strong propensity for action, results and continuous improvementCapable of developing, training, and mentoring others within the organization.Ability to influence and drive change in business processesA strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple projects, programs, and processes.Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications. Familiarity with any of the following: SQL, JSON, REST, or Python is a plusDemonstrated ability to curate and maintain customer-first relationshipsWorkiva is an Equal Employment Opportunity Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.#LI-A1