Infinera is the global supplier of innovative networking solutions. Our customers include the leading service providers, data center operators, internet content providers (ICPs), cable operators, enterprises, and government agencies worldwide, including 9 of the top 10 Tier 1 service providers and 6 of the top 7 ICPs. We design, develop and deliver hardware and software for fiber-based connectivity solutions that span access, aggregation, metro, long haul, and submarine network. Our industry-leading, trendsetting edge-to-core solutions provide the foundation for many of the world’s largest and most demanding networks that generate billions in service revenue for our customers.Infinera Content Systems Engineer - APAC RegionTitle: Systems EngineerMalaysia, Indonesia, Australia, Japan, China , Philippines, Japan, Hong Kong, Thailand.Remote - Home OfficeJob purpose:The Systems Engineer is the primary technical resource for the regional Sales manager. Responsible for actively driving and managing the technology proposition and evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for the Infinera product portfolio. The Systems Engineer must be able to articulate technology and product positioning to both business commercial and technical customers. Must be able to establish and maintain strong relationships throughout the sales cycle.Key responsibilities and accountabilities:Focus on Internet Content Customers (Data Centres, Search Engines, Video Streaming, Cloud, AI Providers, E-Commerce, Social Media Providers)Support of MOFN* specific in-region opportunities (*Managed Optical Fiber Networks)Responsible for development and delivery of technical product presentations / demonstrations.Support for New Product Introduction (NPI) and Lab Certification activitiesHands-on experience with product commissioning may be requiredManaging and interpreting customer requirements - speaking with customers to understand, anticipate and meet their needs.Articulating to customers that a product or design solution best satisfies their requirements in terms of reliability, scalability, price and delivery.Supporting marketing activities by attending trade shows, conferences and other marketing events.Able to respond to functional and technical elements of RFIs/RFPs.Able to convey customer feature requirements to corporate Product Line Management teams.Able to travel throughout the sales region.Develop and grow long-term relationships with customers.Producing customer orderable quotations.Provide after-sales support services.Liaising with other members of the sales team and other technical experts.Providing training and producing support material for other members of the sales team.Personal profile – Systems EngineerPersonality: You will be self-driven with a positive outlook and comfortable in dealing with senior company executives. You will be reliable and determined with excellent communication skills able to see things from another person's perspective. You are well-presented and business like and sufficiently mobile and flexible to travel up to a few days a month within the region and U.S.Specific Job Skills:Experience in optical and transmission systems engineering design with a strong knowledge of telecommunications especially long haul DWDM transmission systems.Experience with Coherent optical transmission and Coherent pluggable technologies (e.g 400G/800G CFP2 ACO/DCO, QSFPDD, OSFP etc.) a plusExperience with Internet Content Customers and/or Top Tier I customersExceptional presentation skills for both technical and non-technical audiencesTelecommunication Network Design & Planning (long-haul, metro, access)Possess a strong ability to turn concepts through the design cycle including solution development and cost modellingAn articulate communicator, with excellent writing and social skills and an analytical approach to provide appropriate solutions to whichever tasks are presented.Computer skills: Must be adept in use of MS Office product set, particularly Excel, PowerPoint and Word.QualificationsIdeal candidate must be self-motivated with a proven track record in system engineering and possess a strong knowledge of Long-haul, Metro, Access and Mobile technologies. The candidate must also be comfortable in the dynamic atmosphere of a technical sales organization with a rapidly expanding customer base. Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFP’s and when submitting reports. Must also be organized, analytical and able to eliminate obstacles through creative and adaptive approaches.Relevant industry experience in vendor sales engineeringExperience and familiarity of Infinera products desirableB.S. or M.S. level preferred, however candidates with demonstrable technical depth will also be considered. #LI-GA1#LI-Remote“This position requires direct or indirect access to certain confidential information, hardware, software, technology, or technical information (referred to here as “Export-Controlled Information”) controlled under the U.S. International Traffic in Arms Regulations (ITAR) and/or the U.S. Export Administration Regulations (EAR). All personnel in this position must be eligible to or be able to obtain authorization from the appropriate agency to access applicable Export-Controlled Information. The U.S. Department of Commerce currently requires a foreign person with a most recent citizenship or permanent residency of Sudan, Ukraine, or a country currently designated in Country Group D:1, E:1 or E:2 (Supplement No. 1 to Part 740, Title 15) to have an export control license to access our Export-Controlled Information, unless they meet certain exemptions provided under U.S. export control laws and regulations. The list of applicable countries in Country Group D:1, E:1 or E:2 may be updated by the U.S. government from time to time. The current processing time for an export control license is approximately 4 to 6 months. Your employment or engagement with Infinera shall be contingent on verifying your eligibility or requirement for obtaining a necessary license and/or authorization from the appropriate agency. You will be required to provide certain information for export control compliance assessment purposes, and your information will be reviewed by Infinera's hiring and export control teams to ensure compliance with the U.S. export control laws and regulations. Infinera will collect necessary documents (such as proof of citizenship etc.) to assess license/authorization requirements if you are offered and accept the position.”Infinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.
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