Product Management Analyst - Futures Business Intern

We are looking for a Product Management Analyst to join our Intellectual Property Management Systems team. This is an amazing opportunity to support product managers and their software delivery teams, ensuring the delivery of high-quality work. You will work with and learn from a global B2B software product management team. The team consists of several product development teams, reporting to the Vice President of Product Management. We would love to speak with you if you have a passion for product analytics, discovery, development, and of course, IP Management.  About You – experience, education, skills, and accomplishments Bachelor's degree in computer science or related degree or relevant, equivalent work experience At least 1 year of experience in data analysis, software development, product manager or relatedIt would be great if you also have... Experience with productivity tools is preferred, such as Office365, Teams, Jira, Confluence, and SmartsheetsExperience with quantitative and qualitative analytics tools is preferred, such as Google Analytics, Hotjar, or PendoWhat will you be doing in this role? Project focus will be supporting multiple software product teams with their implementations and use of Pendo Supports moving these teams along the maturity curve for both Pendo and product management best practices Ensures Pendo is collecting important usage data from our products Ensures Pendo resource center provides value to our users and reduces customer care inquiries Suggests OKRs for their team Supports small research projects to help answer strategic questions through user interviews or data analysis  Shares their specific learnings and provides case studies to the PM team  Invests time to understand the customer and advocates for them on their projects  Suggests ways cross-team work can improve    About the Team  This product team manages a portfolio of commercial products and internal platform products. Team members are distributed internationally, primarily in the U.S. and Serbia, but also in Sweden, Austria, and the U.K. You would be primarily working with product managers and product analysts, but will also work with business analysts, Scrum product owners, UX, developers, marketers, and customer facing teams. Hours of Work  This is a Futures Business Intern position, working 20 hours per week, September-December 2024, primarily working core business hours in U.S. Eastern time zone. #LI-Hybrid#LI-LPClarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled