Training & Change Management Lead - APAC

Company: Live Nation Entertainment
Company: Live Nation Entertainment
Location: Live Nation Australasia Melbourne
Commitment: Full time
Posted on: 2024-08-07 05:01
Job Summary:Job Summary:Role description:We are looking for a Training & Change Management Lead to join us on a fixed term basis (currently to the beginning of 2026), supporting and preparing the APAC market (with a focus on Australia and New Zealand) for the roll out of Oracle Fusion in the autumn of 2025.What the role includes:This role will be dedicated to enterprise-wide financial systems transformation, supporting change management in APAC Live Nation and Ticketmaster markets (with a focus on Australia and New Zealand)This role will be focused on supporting and preparing these markets for the rollout of Oracle Fusion in autumn of 2025 (approx. 7 months after Oracle Fusion rolls out in the US/Canada)You will partner with the US-based Live Nation employees who are supporting change management for the US/Canada release, the project management team, and the heads of accounting and financial planningYou will be responsible for updating training materials originally drafted for the US/Canada build:Sitting in on design and build workshops with consultants and subject matter experts from the business, to understand localization requirements and how these localisations differ from the US/Canada buildDetermining which existing training materials need to be updated to reflect localisations and process differencesUpdating training materials (potentially working with 3rd party consultants) and reviewing updated training materials with business SMEsDetermining and overseeing the process for translating materials into non-English languages, as neededCreating training guides to help employees understand which trainings to take, based on their division/roleYou will be responsible for communicating project and training updates to APAC markets, including changes to the project SharePoint site and email blastsYou will also be involved in recruiting, training, and supporting a group of superusers (divisional Oracle users who will receive advance training, to support end users at Go Live)After Go Live, potential to extend role to support additional change management processes relating to Oracle adoptionWho you are:Degree or equivalent qualification required; Master’s degree is an advantage5-7+ years of experience in accounting, financial planning/forecasting, and/or large-scale financial systems transformationTechnical and/or day to day experience with Oracle Fusion preferredExperience creating technical or training materials preferredExperience in strategic change management (process and org improvement) preferredExcellent written and verbal communication skillsDetail-oriented, organised and able to work efficiently and independently in a fast-paced environmentExceptional teamwork and collaboration skillsWhat we can offer you:Live Nation offers impressive employee benefits including:Ticket perks to our eventsFlexible working environmentHealth & wellbeing activities and programs, including free counsellingInvestment in your personal career development and trainingTo be part of an innovative and exciting business!Equal opportunities:We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.The Company:Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com#LNAPAC #LI-BC1
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