Associate Search Analyst

We are looking for an Associate Search Analyst to join our Search Analysis team in Belgrade. This is an amazing opportunity to work on different trademark search analysis projects. The team consists of 19 people and is reporting to the Manager of Search Analysis. We would love to speak with you if you are interested in learning more about trademark searches and IP industry.  About You – experience, education, skills, and accomplishments Bachelor’s degree or equivalent working experience in a business/customer focused environmentFluent in English (B2/C1)It would be great if you also have . . .  Knowledge of Microsoft Office products (Word, Excel, Outlook & Internet)Analytical & problem-solving skills and a high attention to detailInternet searching utilizing search enginesExperience in IP industryFamiliarity with graphic design principles and terminology is a plusKnowledge of one other language (by preference Italian) What will you be doing in this role?  Completes trademark research reports: Analyzes research requests and develops an effective search strategy based on trademark, goods similarity, and international classifications, as well as product scope; Formulates queries using various search engines such as Google and CompuMark proprietary databases; Analyzes data retrieved and selects the most pertinent references for inclusion on trademark research reports for delivery to customers;Works with mentors to ensure research approach results in high quality; Provides internal feedback and recommendations to management on opportunities to improve quality or processesProvides customer service support through the following means: Answers clients’ inquiries and proactively contacts clients regarding CompuMark Search products and services via written communication, in person, or over the phone; Answers internal questions regarding trademark research report results to colleagues; Follows through on client inquiries with the appropriate Team Leader, Manager and/or other appropriate department/team member; Manages daily production including completing all assigned trademark research tasks according to expected delivery time framAbout the Team   Search Analysis team is responsible for conducting trademark research and analysis on the Internet, specialized databases, and other sources as necessary to produce quality research reports for CompuMark clients. We are responsible for finding and reporting valuable, relevant information which aids in the client’s decision-making process regarding trademark availability. Therefore, we provide customer service support by proactively contacting clients to discuss search strategies and selection preferences.Benefits Holidays: 25 days paid leave per annum  Private Health Insurance  Paid Lunch  Yearly Bonus  Yearly Merit Plan  My Learning Platform  Fit Pass  Life Insurance Accident Insurance Company bicycles for rent free of charge  Hours of Work  This is a permanent full-time position, with core engagement hours within CET time zone. This is a hybrid position, you will be expected to work from our Belgrade office 3 days every other week. #LI Hybrid Please note that only shortlisted candidates will be contacted. At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.