Job Summary:WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Administrative Assistant (part-time) – assist with day to day administrative duties for the General Manager, Operations Manager and Production Manager Responsibilities:Handle all projects as directed by GMAnswer all calls that go to the GM lineCoordinate GM schedule, daily calendar of meetings, events, etc.Liaison between staff and General ManagerAnswers a high volume of calls in an efficient and professional manner and screening calls as required. Direct callers to the appropriate personnel and performs follow-up calls and correspondenceScheduling of AppointmentsCoordinate/Arrange Corporate VIP/VIP requests, i.e., ticket requests, seating arrangements and lodging, etc.Handle all ticket requests for GM review, i.e. V.I.P., Home Office, Employee, etc. Must work closely with Box Office management on all ticket requests to ensure tickets are distributed to the correct parties.Handle special Artist Hotel requests for talent departmentCoordinate/arrange travel for GM and other unit personnel as directed by GMOrganize and maintain GM filing systemKeep books on all venue reports, i.e., Flash, COS, Labor, etc.Keep copy of all vendors agreements on fileOrder all stationery for administrative personnel and business cards for all management personnel.May coordinate office birthday recognition.Coordinates parking validation with local garagesLocate and purchase office furniture as requested by GM, i.e. chairs, desks, etc.Compare services and rates of select vendors such as FedEx, UPS, Cannon, etc., while working with corporate to guarantee lowest possible ratesResponsible for ordering venue office suppliesNegotiate prices for office supplies and maintain positive relationship with vendorsLiaison with service maintenance companies for all office equipmentHandle all mail service requests for UPS, Federal Express and US Postal ServiceMay assist with other functions such as data entry and other clerical duties as requestedFills in on main phone line when phone ambassadors go on break or are away from their deskSchedule/update LED marqueeUpdate outlook shared calendar and weekly managers schedulesHandles phones – password resets, name changes, changes to phone tree, dial by name directory etc.Coordinates all group ticket salesUpdate staffing document on common driveCoordinates and maintains all marketing materialIssues and tracks employee access passesSend weekly OT report to managersAssist Other Employees as neededComplete other duties as assignedQualifications:Required: 1-2 years of Receptionist experienceProficiency with all Microsoft applicationsAbility to work under heavy volume to meet deadlinesProfessional demeanor and work in a fast-paced environmentMust have excellent verbal and written communication skillsSkilled in handling VIP guest relations, phone etiquette, communication skillsMust have the ability to prioritize, organize, handle multiple tasksAbility to provide leadership, engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate and diffuse possibly volatile situations with tactAbility to multi-task daily, be organized, detail oriented, self-driven, forecast issues and handle last minute projects to meet deadlines.Ability to work flexible hours, including nights, weekends, and holidays.Proficient typing skills required (ability to type 30 wpm)High School diplomaTolerance of all cultures, music and art formsPreferred: Responsible Alcohol Awareness Training Certification or EquivalentCollege degreePhysical Demands/Working Environment:Work environment is fast-pacedPosition requires extended periods of prolonged standing, bending, stooping, and reachingMust be able to lift or move up to 25 lbs using proper lifting techniquesAbility to wear an earpiece for radio communicationIf the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Clubs and Theaters team today!Applicants for employment in the U.S. must be at least 18 years of age and possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
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