Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Evergreen requisition: Sr Software Engineer in Test Note: By submitting your resume you will be considered for similar upcoming opportunities in Genesys. When a job opens that fits your background, we will reach out and provide you with further details. We will be looking for a talented Sr Software Engineer in Test to work with the Hungary Genesys Cloud R&D team, supporting back-end services based in Hungary. Still interested? Let’s keep going.. At Genesys, we’ve built the best cloud-based Customer Experience (CX) service offering that handles millions of interactions per day. We have hundreds of services deployed across global environments using our top-notch CI/CD pipeline. Does this sound like you? You have experience building/maintaining test frameworks for backend services You are proficient in Java and/or JS You have experience working with AWS Compute, Storage and other related services You have familiarity with microservice design principles You have experience writing API automation scripts and validating APIs You have working knowledge of CI/CD tools such as Jenkins Ability to use version control systems such as GitHub or Bitbucket You have 5+ years of professional automation testing experience You are a strong problem solver with desire to make significant contributions You can prioritize tasks and work independently when provided with relevant information You enjoy and contribute to a culture of diversity, inclusion, empathy, and fun Nice to have factors: Noodl and Playwright Would you enjoy working together to accomplish these goals? Help design and implement test framework for the new services. Work with existing Java/Python based testing framework to implement REST API tests. Occasionally help with JavaScript UI testing and mobile testing when necessary. Develop performance testing strategies using tools like locust and add them into the CI/CD pipeline. Coordinate bug hunts to gather user feedback for new features Being the SME in the architecture, design, and customer use cases for the service. Identify acceptance criteria for complex projects and determine priorities for test automation to balance operational efficiency with sufficient test coverage. Mentor other engineers on the "art of testing" to build a stronger team and solve complex problems Foster an inclusive working environment where every team member is positioned for success Learn and teach by participating in code reviews, direct collaboration, and open discussion of ongoing work Work with the product organization and your team to plan and estimate projects What do we offer? The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1. The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company. Keep you in the loop: complete support and transparency from our global and local leaders. An A-team: talented and experienced professionals you can grow professionally with and an open & inclusive community. Career development: we will support your professional growth because your goals are important to us. Flexibility: office, remote or hybrid? Choose what you need to be at your best every day. Empathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart. Cafeteria, health insurance, life insurance. And a fabulous new HQ near Nyugati Railway Station at Budapest, with own company barista, vitamin bar, yoga classes, gym and roof terraces. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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