Sr Technical Program Manager, Infrastructure Services Programs & Solutions

Summary Posted: Jul 29, 2024 Weekly Hours: 40 Role Number: 200560100 At Apple, we are committed to delivering seamless experiences for all global users across all Apple devices. Flawless global user experiences require secure, reliable, high-performant infrastructure availability in every region where Apple operates. The Infrastructure Services Programs & Solutions (ISPS) - Special Programs team is dedicated to driving global infrastructure readiness to support the latest innovations in Apple’s product and service offerings. The ISPS team is seeking a driven and dynamic TPM passionate about optimizing Apple’s global infrastructure to unlock new experiences for global users. You'll play a pivotal role in aligning ISPS team deliverables with critical timelines for the introduction of these new products and services. Your primary responsibilities will revolve around defining vital tasks, being responsible for project progress, facilitating cross-functional collaboration through meetings, and delivering comprehensive reports on advancement towards overall program goals! Description Description The Infrastructure Services Programs & Solutions - Special Programs Senior Technical Program Manager will partner with cross-functional teams across Apple to ensure infrastructure readiness, specifically within our data centers and colocation sites, for Apple’s newest products and services. If you are passionate about enabling detailed user experiences across Apple devices, this is the opportunity for you. - Comprehending program objectives: Gain a comprehensive understanding of program goals and requirements - Roadmap creation: Define vital tasks, dependencies, and establish clear timelines for Infrastructure Services teams to meet program objectives - Progress monitoring: Track and assess progress towards achieving critical program breakthroughs, ensuring alignment with predetermined objectives - Documentation management: Maintain detailed and comprehensive documentation for stakeholder reference and ongoing program evaluation - Facilitate cross-functional alignment: Drive internal and cross-functional meetings to facilitate collaboration and ensure coherence across teams - Progress reporting: Generate concise and significant progress reports on a weekly basis, communicating achievements, challenges, and timely updates to stakeholders Minimum Qualifications Minimum Qualifications Validated experience in project management (3+ years) in infrastructure services or related technical domains Experience with project management software (OmniPlan, Wrike, Keynote, Powerpoint, etc.) Bachelor's or Master's degree or equivalent experience. Key Qualifications Key Qualifications Preferred Qualifications Preferred Qualifications Validated experience in project management (5+ years) in infrastructure services or related technical domains Proficiency in defining project scope, establishing timelines, and handling dependencies within a sophisticated organizational structure Strong problem-solving skills with the ability to interpret data and make strategic decisions Exceptional communication and interpersonal skills, ability to enable effective collaboration across complementary teams and partners Meticulous approach with a focus on maintaining accurate documentation and progress tracking BS/MS in computer science, computer engineering, or similar technical field is a plus Education & Experience Education & Experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $255,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. More Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.