Website Administrator

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:Key Responsibilities Update daily cashback rates, offers, images, and banners for specific partner pages and our website homepage.  Monitor & action incoming external communication from partners regarding changes to their campaigns.  Work closely with the Client Success Team regarding rates and offers setup.  • Assist with the identification and escalation of issues. Perform quality checks on rates, offers, images, banners, and campaign setups. • Onboard new partners onto our Cashback Platform. You will be required to navigate partner portals, liaise with our internal Client Success Team, or email partners directly to source the requirement information for launch. Building rapport with team members and consistently delivering exceptional services to our clients, partners, and affiliate networks.  Provide support to the additional Operations Teams and participate in cross-training where required. Data administration and ad-hoc tasks as required.  Skills, Attributes & Qualifications Exceptional English written and verbal communication skills Intermediate level experience with the following software preferred: Sales Force, Monday.com,  and the Microsoft Suite specifically Excel & Teams  Extremely detail-orientated Ability to work in a fast-paced and dynamic environment.  Motivated and proactive attitude towards understanding and resolving issues as they arise.  • Strong work ethic and high reliability.  A passion and desire to work in a data entry/administrative capacity. Must be willing to work on a project-based contract.What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.