Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Title: Staff Software Development EngineerDepartment & Team: Genesys DX R&DReports to: Antonio Mario Schmidt (Sr. Software Engineering Manager)Location: Budapest - flexibleSummary: You will be joining a collaborative global team of like-minded people who thrive on technical problem solving and relish design challenges. Working in an agile team environment, our teams are full-stack, with capabilities to deliver full features across Front-End, Back-End, Eventing and Storage layers. Genesys Software Engineers think through implementation details of scale, security, and usability.You will be part of team-building new features, ensuring scalability and availability of the entire platform, and delivering high-quality code. We write code in Java/Python/JavaScript/TypeScript but experience with other technologies as well is welcomed.Responsibilities:• Ownership of features beginning to end from design documents and reviews to acceptance testing and deployment• Back-end and UI development of high-load software solutions used by Enterprise customers• Javascript/TypeScript and web dev framework expertise (e.g. Angular)• Various AWS Technologies• Enterprise application design (security, scalability, distributed systems, micro-services)• Agile practices, collaboration with remote-working engineering teams• Review code and provide feedback relative to best practices, improve readability and anticipate issues. Giving mentorship and guidance to less senior colleagues.• Troubleshoot production support issues post-deployment and come up with solutions as requiredRequirements:• 5+ years of experience with JavaScript/TypeScript, exposure to modern ECMAScript features and frameworks (such as Angular), to build web applications or:• 5+ years of experience building micro-services or high-performance server applications with Java.• Expertise in cloud technologies, cloud hosting (AWS preferred), distributed systems• 5+ years of experience building micro-services or high-performance server applications with Java.• Experience with Python, NLP and related technologies is an advantage.• Experience working with browser JS APIs (e.g. DOM, post message, local storage, etc.), knowledge of the node ecosystem and JavaScript tooling (e.g. babel, webpack, rollup, etc.)• Version control tools and processes (e.g. git and git-flow)• Continuous delivery of cloud-based software• Good written and verbal communication skills in EnglishIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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