Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Senior Program Manager of Global Security AccountsWho are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. The Senior Program Manager of Global Security Accounts leads security equipment and vendor strategy related to portfolio, value creation and financial strategy, and key business transformation priorities. This role supports key activities and deliverables within the multi-year strategic planning. The Senior Program Manager of Global Security Accounts leads competitive intelligence and deep dive analysis into market and technology developments. The role partners closely with finance, legal, and procurement teams to ensure that security strategies align with company goals.Collaborates with regional and cross-functional counterparts to address and resolve customer and operational issues. Plans and manages budgets, maintains infrastructure, supports customer escalations, and applies industry knowledge and best practices.The Senior Program Manager of Global Security Accounts facilitates and maintain relationships between Equinix and vendors/partners, creating standards for the vendors, and finding the best available vendors. This role cultivates and maintains relationships with vendors, representing Equinix within the security community.Role responsibilities:Finding qualified vendors: Researching and selecting vendors to meet the organization's needsEnsuring quality: Setting work standards and evaluating vendor performanceManaging delivery: Ensuring resources are delivered on timeResolving issues: Keeping accurate documentation and streamlining processesBuild partnerships: vendors are a critical part of our value stream, quality relationships are keySecurity catalog management: own, manage, and maintain the security catalog of equipment, manufacturers, services, and vendorsSourcing: identify the potential source(s) of an offering, evaluating the choice(s), and choosing the best fit for your organizationLeadership responsibilities:Provides strategic guidance and direction to drive team resultsSet the vision, establish direction, communicate with the team, and ensure alignmentProvide coaching and mentoringLive the Magic of Equinix and set the example for the teamProvide support to regional teams, including working with counterpartsCommunications responsibilities:Support internal and external communications. Ensure relevant stakeholders are engaged and kept informed of the progress and status of initiativesEffectively communicate and deliver data-driven presentations, tailored to each audienceCascade key business information to the teamAssists with root cause analysis and incident resolution of physical security systemsBudgeting/Financial Management responsibilities:Collaborate with team, Field Operations, and regional counterparts to analyze resource, system, license, supplier, project and maintenance requirements.Plan, implement, and manage OPEX and CAPEX budgets, meeting Equinix KPI's and OKR's for budget vs. actuals.Project Leadership responsibilities:Build and maintain relationships with key suppliers to support the needs of the business; holding them to the highest standardsResponsible for prioritizing, planning, tracking, managing, and measuring team output and productivityCommunicate status to key stakeholders and regional leadershipSecurity responsibilities:Provide security systems support for data center operations, including resolution of sophisticated issues and complex installation effortsRespond to customer RFP’s and RFI’sEnsure work is completed to Equinix's standards, and meets operational KPI's and OKR'sQualifications:Experience working within the security industryTechnology hardware and software functional requirement collectionProgram, Project, and/or Portfolio management in a large-scale companyExperience working with category, procurement, and vendor management teams, or work in that functionEducated to degree level in physical security systems, data centers, engineering, or business management, or with equivalent work experience5+ years’ experience in product strategy , or business development at a data center or technology company preferredDemonstrated ability to derive insights via quantitative and qualitative analysis and formulate and test hypotheses by diving deep into the dataStrong experience managing and influencing stakeholders across different functional groupsAbility to provide thought leadership, think strategically and effectively communicate vision and influenceEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Equal Employment Opportunity:Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer)View additional Equal Employment Opportunity information here.The United States targeted pay range for this position in the following location is / locations are:• San Francisco, CA / Bay Area: $143,000 to $235,000 per year• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $137,000 to $225,000 per year• Colorado, Nevada, Rhode Island: $124,000 to $204,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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