Product Manager, Affordability Programs

Summary Posted: Jul 17, 2024 Role Number: 200559282 The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries! Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people to do extraordinary things! The Apple Store Online Product Management team is looking for a dedicated Product Manager to help define and implement Apple Affordability Program experiences for the Apple Store Online. You will be responsible for enhancing the online store offerings and will collaborate with key business partners and engineering teams to expand Apple Affordability initiatives, leading cross functional teams to ensure successful execution. Description Description This role will drive Apple Affordability programs (i.e. Financing with Upgrade and Trade In experiences) in global markets as it relates to Appleʼs customer demographics, locally relevant finance/payment partners, and market-specific needs. You will collaborate closely with global partners in diverse functions such as Commercial Programs, Finance, Operations, Engineering, Marketing, Design, Legal, and across other product areas to define and implement the end to end program experience and capabilities. Overall, you will consistently lead through a customer experience lens toward decision making, defining and tracking progress towards key performance indicators and broader retail strategies, all while contributing to an inclusive environment through respecting each others' differences and having the curiosity to learn. Minimum Qualifications Minimum Qualifications 4+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences Key Qualifications Key Qualifications Preferred Qualifications Preferred Qualifications Defined or enhanced customer experiences related to affordability programs, such as trade in, loyalty/upgrade, and/or financing programs Foundational understanding of payments solutions (including BNPL, financing), and Trade In or Upgrade programs Experience with global program expansions Ability to communicate effectively across all levels of the organization to keep them engaged in making key decisions and informed of progress Ability to challenge and debate issues of importance to identify the best possible outcome for the customer Possess strong decision-making, problem solving and prioritization skills; ability to manage multiple projects with existing priorities Ability to simplify sophisticated problems and issues in an easy to understand manner Ability to understand technical matters outside personal area of expertise, and synthesize for broad discussions Thrives in a fast-paced, ambiguous environment operating at both strategic and tactical levels Demonstrate Apple’s values of inclusivity and diversity in your daily activities Education & Experience Education & Experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $136,300 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. More Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.