Senior Manager of Inside Sales

The Senior Manager of Inside Sales is accountable for managing a team of Inside Sales Representatives, responsible for prospecting and generating revenue. This person is a metrics manager that directs Inside Sales Representatives to identify and execute on winning opportunities, proper and timely follow up, and delivering an excellent experience to the customer. The Senior Manager of Inside Sales also ensures that the Insides Sales Representatives are operating at a high level of performance and prioritize opportunities in accordance to company objectives.What You'll Do People Management:Build a strong sustainable organization with high levels of employee engagement by attracting and developing superior talent and rewarding superior performance of teams and individuals.Provide employees with coaching, feedback, and developmentMaintain an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needsMatch staff skills and talent to tasks to ensure optimal engagement and performanceEstablishing and maintaining relationships and effectively communicating with customers, business unit leaders and senior managementManage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actionsUtilize leadership and management skills to close gaps between actual and desired resultsEnsure team members have specific direction on closing new business with existing accountsSales Management:Perform sales forecasting and pipeline managementMaintain a strong knowledge of Workiva products through a commitment to ongoing training Identify knowledge gaps on team and provide training when and where appropriateMaintain high level of communication with Sr./Director of Inside Sales to stay abreast of continually changing focus in order to meet needs of sales organization and WorkivaMeasure progress toward predetermined result areas, i.e. servicing existing account needsTeam Management:Manage an Inside Sales team to achieve quarterly pipeline targets and bookings targets by driving value of Wdesk with current customers and new logosManage Inside Sales team to achieve Sales Accepted Opportunities, distributed evenly amongst field sales teamManage Inside Sales team to achieve quarterly bookings targets by driving value of Wdesk with current customers and new logosEstablish strong relationship with sales managers and ensure Inside Sellers on the team are having weekly 1:1’s with each RSD they supportEnsure weekly meetings are scheduled between each field and Inside Sales pairing—join these calls to ensure correct topics are covered and relationship is being established from both sidesWhat You'll Need Minimum QualificationsBachelor’s degree with 8 years related experience, or Master’s degree with minimum of 6 years related experience, or PhD with 4 years related experienceMinimum 3 years direct people management experience preferred, including supervisory experience of entry-level managers and/or established individual contributorsPreferred QualificationsProficient knowledge of Software as a Service business modelDemonstrated coaching and leadership skillsAbility to motivate team members and influence othersStrong presentation skillsStrong knowledge of Workiva products and internal processes through a commitment to ongoing trainingExcellent time and territory management skillsTravel Requirements & Working ConditionsUp to 25% travel for internal meetings and trainingsReliable internet access for any period of time working remotely, not in a Workiva officeWorkiva is an Equal Employment Opportunity Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.#LI-A1