Partner Account Manager – Business Process Outsourcing (Temporary position)

Partner Account Manager – Business Process Outsourcing (Temporary position)Description -* Please take in consideration that the contract is a temporary one!Job scope/summary:Manage operations, financials, contract, and business development projects with a 3rd party vendor.Job specifics/responsibilities:Monitor, drive and report the operational performance of 3rd party vendor in line with service level expectations on regular basis.Drive alignment of supplier processes with HP operational business needDrive project to improve operational deliveryNegotiate competitive pricing and manage the financial relationship with the 3rd party vendor: purchase orders, invoice validation, spending forecast, financial reporting, etc.…Manage the overall relationship with the vendor through regular performance review, strategic meetings to ensure alignment with HP requirementsAct as the main HP entry point toward the vendor (new business requirement, activity adjustment, escalation…)Ensure contract is established and maintained according business evolutionKey deliverables/accountabilities:Monthly/Quarterly business review3rd party vendor operational/financial performance through contractual metricsFinancial performance vs. budgetFinancial forecast accuracy vs. flash/budgetContractEducation (degree) and professional experience required:Bachelor/master degreeOperational or business account management backgroundBusiness process management experienceOther requirements:Fluent English oth verbal and writtenUnderstanding of EMEA operations management and focus on customer Total Customer ExperiencePersonal skills and qualities:Ability to lead, direct and motivate cross functional teams and partners towards organizational goals & objectives.Assertiveness to drive actions and achieve operational & financial performance targetsInnovative thinker able to use creative solutions in problem solvingTechnical skills (procedures and documents the employee has to be acquainted with):Financial processes understandingPM related skillsMS Office* Please take in consideration that the contract is a temporary one!This is to inform you that HP Inc. Bulgaria EOOD (“HP”) is personal data controller. Some of the information that you provide voluntarily is personal data and falls under the protection regime under the General Data Protection Regulation and the Bulgarian Personal Data Protection Act. The personal data provided by you will be processed for the purposes of the selection process as well as in respect of any future contract of employment between you and HP. HP takes the responsibility to handle, use and store your personal data, ensuring its protection and confidentiality.#LI-POSTJob -Supply Chain & OperationsSchedule -Full timeShift -Standard Shift (Bulgaria)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement