Manager of Solution Development

The Manager of Solution Development is a key member of Workiva's Growth Solution team. The Growth Solutions team helps create innovative solutions on the Workiva platform that drive commercial growth and customer satisfaction. This team focuses on exploring new markets, designing and refining solutions, and establishing best practices for incubated solutions at Workiva.As the Manager of Solution Development, you’ll lead a team of Solution Development Consultants and provide guidance based on organizational goals and initiatives. Your role will balance leadership responsibilities with influencing the incubation and development of new customer solutions - taking into account customer and market demands.In addition to leading the team, the Manager of Solution Development is considered an experienced technologist. You’ll collaborate with leaders in the growth department and other peers across the organization to achieve shared solution development and adoption goals - ultimately driving growth.What You’ll DoAlign team strategy to overall Growth team goals and drives their performanceEnsure clear prioritization of focus areas and activities that are aligned to our (cross-functional) stakeholders' objectivesManages team performance and drive accountability - ensure high performance and timely delivery of quality outputs by the teamEngages in strategic Pre-sales engagements with customers - gathering data driven insights on customer needsEngage directly with strategic external partners in early and incubating solutions to learn and support themDefine effective partner enablement strategies and ensure adoption of our recommended delivery framework and ensure the success of customersWorks directly with Workiva services, customer success and partner experience peers and management - align on communication/enablement strategy and execution for the new solution(s) and ensure the services team is fully supported to successfully deliver the solution as designed and that their feedback and learnings are taken into account by Growth Solutions cross-functionallyWorks directly with our Product teams to prioritize critical product functionality - providing client insights and data to provide data-driven support for prioritization of Product roadmap activitiesMaintains knowledge of Workiva's latest technology as well as processes related to the solution in incubationCoach and develops team to ensure a growth mindset problem solving, taking calculated risks, willingness to overcome challenges and maintaining a supportive team cultureWhat You’ll Need Minimum Qualifications 5+ years of related experience in a client-facing role in software implementation, service delivery management consulting or similar2+ years of team leadership and people management experienceUndergraduate degree or equivalent years of career knowledge and experiencePreferred QualificationsExperience with analytics and reporting solutions (financial and/or non-financial) and their related technology platformsHands on experience within the complex software platforms, SaaS and cloud technologies, or data architectures Experience working with external Implementation PartnersEnhanced technology knowledge of the Microsoft Office and Google Workspace Familiarity with SQL, JSON, REST, or Python is a plusExcellent verbal, written and interpersonal communication skillsExcellent presentation skills - ability to present topics clearly and succinctly to various audiences - both internally and externallySelf-motivated with strong propensity for action, results and continuous improvementCapable of developing, training, and mentoring others within the organizationAbility to influence and drive change in business processesIntellectual curiosity to positively impact the ability to manage multiple projects, programs, and processesDemonstrated ability to curate and maintain customer-first relationshipsTravel Requirements & Working ConditionsUp to 25% travel for customer and internal meetingsReliable internet access for any period of time working remotely and not in a Workiva officeWorkiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.  Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.#LI-LC1