Senior Account Executive, Public Sector

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Genesys is a global leader in cloud customer experience and contact center solutions. We leverage cutting-edge technology to help businesses build better relationships with their customers. As we expand our operations in Saudi Arabia, we are seeking a dynamic and experienced Senior Account Executive to lead public sector sales in the region.Key Responsibilities:- Lead Sales Efforts: Drive and manage sales activities for Genesys solutions within the public sector in Saudi Arabia.- Strategic Planning: Develop and execute sales strategies to achieve revenue targets and grow market share in the public sector.- Client Relationship Management: Build and maintain strong relationships with key stakeholders in government agencies and public sector clients.- Market Analysis: Conduct thorough market analysis to identify new opportunities and stay updated on industry trends, competitor activities, and regulatory changes.- Solution Selling: Effectively communicate the value proposition of Genesys solutions, tailor pitches to client needs, and present comprehensive proposals.- Collaboration: Work closely with cross-functional teams including pre-sales, consulting, customer success, and marketing to ensure a cohesive approach to sales and client engagement.- Contract Negotiation: Lead negotiations and close complex deals while ensuring favorable terms for both the client and Genesys.- Customer Advocacy: Serve as a customer advocate within Genesys, ensuring that client feedback and needs are continually addressed.Qualifications:- Experience: Minimum of 7 years of successful sales experience in the technology or software industry, with a focus on the public sector.- Education: Bachelor's degree in Business, Marketing, Engineering, or a related field. Advanced degrees or relevant certifications are a plus.Skills:- Proven track record of exceeding sales targets and managing large, complex accounts.- Exceptional communication, presentation, and negotiation skills.- Solid understanding of the public sector landscape in Saudi Arabia.- Ability to navigate and influence decision-making processes within government entities.- Languages: Arabic Native and English fluent.- Saudi NationalsWhy Genesys:- Innovative Solutions: Work with cutting-edge technology that transforms customer experiences.- Growth Opportunities: Join a fast-growing company with career advancement potential.- Impact: Play a crucial role in shaping the customer experience landscape in Saudi Arabia’s public sector.- Collaborative Culture: Be part of a diverse, inclusive, and supportive team environment. If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.