Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Senior Manager, Product Software Arch and EngJob SummaryDrives product roadmap prioritization and detailed product definition. Drives delivery of product and features, provides effective written and oral communication to leadership, and drives adoption of software best practices in the team.ResponsibilitiesProject and Program ManagementInfluences and collaborates with stakeholders of larger projects to plan software release calendar for cross-functional projectsEnsures the successful delivery of the projectsProvides overall program management by working with Technical Project Managers and leads across the teams and locationsInfluences all stakeholder communications with respective to project status, and budget utilizationResponsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolveExpected to resolve most issues to closureResponsible for identifying and mitigating project execution risksGuide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative effortsStakeholder/Customer EngagementActs as a technical liaison for customer advisories, co-innovations, and single point of contact for incidentsManagement ReportingAnalyzes reports and interprets the data to present to executives on status or recommendation for improvementParticipates in monthly operational reviews of operational performance and roadmap statusExecutes against operational KPIsSystem OptimizationUtilizes subject matter expertise to influence improvements and make recommendations to internal processes and integrate systems supporting these processesResource and Budget ManagementWorks closely with product engineering managers and technical project managers to track resource allocation and utilization for larger projectsDecisions are guided by policies, procedures and business plans that are agreed upon by upper managementRequests approvals for additional expenses outside of approved budget/headcountCommunicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgetsManages and/or escalates issues, as neededProvides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibilitySoftware Architecture/Design/DevOpsParticipates in software architecture, design reviews and DevOps processes of various projects and productsUnderstands product roadmap and projects infrastructure needs to meet the roadmapStakeholder ManagementResponsible for driving and influencing senior leadership decision makingIs able to effectively identify appropriate stakeholdersBuilds and maintains effective working relationships and partnerships with stakeholdersAbility to drive conflict resolution between stakeholders, including senior management and cross functional teamsSets and influences stakeholder expectations related to technology initiativesResponsible for transparent communication to stakeholders related to technology initiativesSystem OptimizationReviews and approves recommendations from Manager, to implement improvementsManages implementation of approved system improvement recommendationsR&D/InnovationDrives innovation among the teams, recognizes innovation, and helps communicate new ideas across teamsProcess/Policies/StandardsDefines and evangelizes processes, policies and standards across all stakeholdersMeasures performance against process goalsProactively seeks continuous improvement opportunities in process/ policies/ standardsRoad Map/PlanningResponsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholdersResponsible for developing and communicating a roadmap of projects and initiatives to functional stakeholdersPeople ManagementProvides leadership and direction to the team, through managersIs accountable for the performance and results of direct reports and maybe a larger or multiple teamsResponsible for succession planningResponsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendationsResponsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendationsResponsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plansModels the Equinix Culture and ValuesReview/Approvals/Escalations/Issues ResolutionMonitors and manages support and operational metrics and trends for management areasIdentifies and prioritizes areas for optimizationSenior Manager responsible for identification of significantly impactful/high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teamsSenior Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalationsFor more complex and higher risk issues, the manager will draft and support reviews Senior Leadership review cyclesVendor ManagementManages/leads individual consultants or consulting teams, as assignedUnderstands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewalsReviews and proposes final vendor selectionsManages day-to-day vendor relationships and holds vendors accountable to their deliverablesResolves vendor issues and escalates as neededCountry/Regional ManagementManages team of local technology professionals in a given country/regionExecutes against approved initiativesManages technology and/or human resources in a single location, being familiar with local language, law and regulations, as neededPartners with global technology owners and regional stakeholders, to implement and maintain global technology standardsManages relationships with regional/functional stakeholdersDefines, presents and obtains leadership approval for local execution strategy, aligned to global standardsQualifications3+ years professional experience in a software development leadership roleBachelor's in Engineering preferredEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.The United States targeted pay range for this position in the following location is / locations are:San Francisco, CA / Bay Area: $179,000 to $304,000 per yearCalifornia (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $172,000 to $293,000 per yearColorado, Nevada, Rhode Island: $159,000 to $271,000 per yearOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:USA Benefits eBookEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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