Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.We are seeking a Brazilian-qualified, São Paulo-based lawyer with 10-15 years of experience. The candidate must be fluent in Portuguese, English, and Spanish, with a strong background in technology contracts, particularly cloud-based services and software licensing agreements, partner and reseller agreements.In addition, the successful candidate will have general commercial legal knowledge and ancillary contractual experience, and experience within the following legal disciplines; administrative law, employment law, corporate law, antitrust, privacy law experience (GDPR and LGPD), and intellectual property law.ResponsibilitiesSupport sales growth in LATAM, including Brazil and Spanish-speaking countries.Draft, review, and negotiate a range of agreements focused on cloud services, SaaS, software licenses, and partner agreements.Provide commercial and general legal advice to the business.Review and negotiate contracts with suppliers.Maintain legal, compliance, corporate governance, and other corporate records.Serve as the point of contact for all legal matters in LATAM.Manage attorneys and contract management functions in the region.Handle data privacy and data security issues.Prepare standard templates for commercial transactions.Advise business leaders on significant legal matters, including Cloud services.Oversee contract approval processes, databases, and performance tracking.Collaborate with internal business partners and provide training.RequirementsLaw degree from an accredited institution and member of the Brazilian Bar Association.Proficient in commercial and contract law, with experience in Cloud, software licensing, and strategic transactions.Minimum of 10-15 years of legal experience from private practice and in-house roles.Experience with corporate governance and customer-facing work.Knowledge of GDPR/LGPD, intellectual property laws, and regulatory compliance.Excellent drafting skills, attention to detail, and executive presence.Strong problem-solving skills and ability to manage multiple projects.Ability to work under pressure with minimal supervision.Willingness to travel as required.Experience with litigation and pre-litigation activities.Strong written and oral communication skills in Portuguese, English, and Spanish.Telecom or IVR industry experience is a plus.Experience with international contracts and cross-functional collaboration.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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