Tools and Automation Engineer

Summary Posted: Jul 1, 2024 Weekly Hours: 40 Role Number: 200557692 Apple is where individual imaginations come together, contributing to the values that lead to extraordinary work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Description Description The Communication Applications team is seeking a software engineer with a strong technical and triaging background to help screen and debug incoming issues. By understanding the reports coming in and bringing them up appropriately, you will play a key part in making future releases of FaceTime, SharePlay, Messages and Mail even better. Excellent communication skills are a must because of the close interaction with engineering teams throughout Apple for this role. Minimum Qualifications Minimum Qualifications You will prioritize incoming bugs, analyze logs, reproduce issues and help determine accurate resolvers, the priority of problems, while identifying emerging trends across the reported issues You will design, develop and automate triaging of incoming bugs You will drive quality and champion bug fixes by working closely with the development team and participating in root cause analysis. Key Qualifications Key Qualifications Preferred Qualifications Preferred Qualifications BS/MS in Computer Science or equivalent Education & Experience Education & Experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $55.00 and $83.03/hr, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. More Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.