General Accounting Manager

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Title: General Accounting Manager, Finance Shared ServicesLocation: Manila, PhilippinesPosition Summary:The General Accounting Manager will oversee the day-to-day operations of the General Accounting team in ensuring accurate and timely recording and closing of Genesys books. Key Responsibilities:Lead and oversee the deliverables of general accounting team, ensuring accurate and timely recording of financial transactions and journal entries, for the month-end, quarter end and year-end closing of Genesys books. Assist in the implementation of new ERP systems.Assist other teams with requirements necessary to ensure US GAAP compliant financials, providing documents to support internal, external and other regulatory audits.Ensure compliance with accounting policies and standards, statutory and regulatory requirements, US GAAP and SOX. Stay updated with changes in accounting standards and regulations and implement necessary adjustments in accounting procedures.Identify, initiate and lead process improvements of medium complexityLead, mentor and develop a team of individuals that may include supervisors, associate managers and/or another manager.Ensure up to date SOPs, reviews processes and workflow documentations and maintain proper inventory and repository.Work closely with various business partners to resolve issues and provide guidance as neededActive participation in and support to Global and FSSC projects and initiativesPerform other tasks as assignedRequirements/Qualifications: Bachelor’s degree in accounting, CPA preferred 7-10 years relevant work experience with multinational companiesMinimum of 6 years’ experience leading a teamExperience leading a project and managing multiple prioritiesAttention to detailsBPO/SSC work experience requiredExtensive experience and deep knowledge in ERP system, technical accounting, reporting and analysis and risk control managementAdvanced level in communication skills, both written and oralAdvanced level in leadership, talent management, and critical thinkingExperienced in stakeholder management. negotiation and conflict resolution and decision making#LI-Hybrid#LI-GF1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.