Senior Analyst - Reconciliation

Company: Genesys
Company: Genesys
Location: Manila, Philippines
Commitment: Full time
Posted on: 2024-06-26 05:23
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Job Title: Senior Analyst – ReconciliationLocation: Manila, Philippines Summary of Position:The Senior Analyst - Reconciliation reports to the Balance Sheet Reconciliation Manager and will ensure that Genesys maintains the integrity of its financials through accurate and timely preparation, analysis, review and identification of control gaps and process improvements during reconciliation process. Key Responsibilities: The primary responsibilities for this role include but are not limited to: Timely and Accurate Preparation, Analysis, and review of reconciliations assigned, and advises the lead on issues identified, and proposes timely resolutions Full accountability of the end to end reconciliation process of Genesys which includes all forms of reporting, analysis, controls, process enhancements, and others. Ensures that Balance sheet reconciliation, reports, and other accounting transactions adhere to Corporate policy, local statutory & US GAAP standards, and established controls Responsible in maintaining the highest quality of reconciliation for Genesys Assists with audits by providing supporting records and documentation, as may be required Liases with other teams in Evaluating processes and proposing improvements for operational efficiency Active participation and support to Global projects and FSSC strategies, priorities, and initiatives. All other tasks as assigned Requirements:Bachelor's Degree in Accounting required. CPA, preferred US GAAP experience and knowledge required At least 5 to 8 years of relevant experience in General Accounting and reconciliation, with at least 4 years of experience leading a team Experience leading a project and managing multiple priorities Attention to details BPO/SSC work experience Solid understanding and proficiency in ERP system and risk control management, preferably Workday Extensive experience and deep knowledge in general accounting, reconciliation, reporting and analysis Experienced level in communication skills (written and oral), stakeholder management and leadership Intermediate level in negotiation, conflict resolution and decision making Advanced level in critical thinking #LI-Hybrid#LI-GF1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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