Job Requisition ID #24WD79415Position OverviewAre you passionate about solving challenges and finding solutions? Do you approach each project with-an-open-mind, always asking, "What if?" If so, we invite you to read on. As a Retention Program Manager, Vendor Management you will will be collaborate and you will develop-and-implement management of our vendor(s) who contribute to strategic programs with the Autodesk ecosystem to help maximize retention results for Autodesk and our channel partners.You will report to the Senior Program Manager, Retention Programs and you will work hybrid/remote in the Barcelona office.ResponsibilitiesWork with our Customer Success Organization, Sales, Business Strategy & Marketing, Partner Management teams, Global Sales Operations, and the Digital Sales & Retention Teams to coordinate, develop short-term and long-term Vendor retention programs aimed at increasing customer retentionManage all aspects of program development & execution for Vendor management and assigned retention programs, including:Collect input from stakeholder teams (Commercial Customer Success teams, Territory Sales & Channel Management)Review plans and solicit feedback from stakeholder teams, such as Customer Success, sales, partner management and partnersSystems knowledge to understand and isolate business impactsCommunicate programs using established communication media, including email, webinars, newsletter submissions and participating on team callsCoordinate with retention Analyst to forecast and measure results agreed to by program sponsors, and raise alerts about potential issuesUse historic performance and team input to develop budgets & forecasts for the programSuggest and implement recommended improvements to address issues that arisePost-mortem recommendations to be used in future campaign developmentPerform ad-hoc analysis to support programs and assigned our goals, including:Work with data teams to identify appropriate data sources for analysis, and collect/download data from internal systemsValidate data and resultsIdentify main takeaways from the analysis and communicate in written, oral and presentation formatsImprove where no solution has been previously identified to answer complex business problemsSupport our Go-to-market planning programs:Contribute to program strategy and designHelp prepare and deliver presentations to support the program goalsPromote programs with our teams (Partner Management, Sales, Marketing, Sales Operations, Customer Success, Data Analytic Organizations) and external teams (Agents, VAR, VAD (Value Added Distributors), Partners, Digital Direct)Minimum Qualifications6+ years experience in marketing, sales, program management or vendor managementBachelor's Degree or equivalentExperience in developing strategic programsAbility to travelExcellent program managementKnowledge of Autodesk products and the business modelsCollaboration, teamwork#LI-FB1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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