Senior Ticketing Consultant- German Speaking

Job Summary:JOB DESCRIPTION – SENIOR TICKETING CONSULTANT-GERMAN SPEAKINGLocation: Ticketmaster Schweiz AG  Zürichstrasse 125  CH-8600 Dübendorf - right next to Stettbach train stationTHE JOBWe are currently looking for a service-oriented IT-savvy personality with strong organizational skills as a Senior Ticketing Consultant.WHAT YOU WILL BE DOINGResponsibility for operational ticketing services for the entire event lifecycle of promoter key accounts assigned to you in the sports entertainment and cultural environmentCreation and administration of events in our ticketing systemsFirst ticketing support contact for a selection of key accountsBuilding and maintaining excellent customer relationships through individual client supportAdvising and training our clients to ensure a complete solution to their technical requirements and service requestsOn-site support at events and application support for our business partners outside of regular business hours (on-call service)Acquiring in-depth knowledge of ticketing products and services that support the entire operational lifecycle of eventsWHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Service-oriented with strong organizational and communication skillsStrong IT affinityExperience in using Microsoft Word, Excel, PowerPoint, and Salesforce Experience in managing projectsExperience in an international environment and/or the event industry is an advantageKnowledge of Ticketmaster products and applications is desirableFluent German and English skills. Other languages, especially French and Italian, are an advantageWillingness to travelCompleted commercial vocational training and at least 5 years of experienceWHAT AWAITS YOU:Exciting tasks in a professional and lively environmentInternational collegial and motivated teamAttractive and modern workplace near Stettbach train station with subsidized lunchFlexible working hours and work from home partially possible LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid