Lease in Life Services Expert

Lease in Life Services ExpertDescription -Job Overview:As part of the newly created Leasing Operations team for the region, this new role involves overseeing and streamlining leasing activities within a specific geographic area. The ideal candidate will be a skilled operational practitioner with a solid understanding of collaborating with Financing Partners and its impact to leasing operational processes while ensuring on-going compliance with HP Inc. operational processes and all regulatory requirements (including SOX).You will take accountability for ensuring a positive sales and Finance Partner experience. You will support your fellow E2E Lease Enablement colleague teams with a proper alignment of each Financial Partners’ capabilities.You will be routinely expected to exercise independent judgment in developing methods, techniques, and criteria for achieving objectives.Key Responsibilities:Respond to Customer request and In life events impacting leasing (care center HP?)Manage all contract changes, extensions, buyouts, fleet flex, early termination, during the initial contractual period.Ensure correct internal and Financial Partner approvals are in place for any change during the life of the lease.Ensure systems are updated accordingly.Manage contract updates with the Financial Partner during the life of the leaseReporting any change to the Financial partnerUpdating records to ensure correct billing and payments for any in life change to the contract Experience Required:3+ years of experience in leasing operations, IT equipment leasing experience is a plus.Understanding of End to End leasing operational proceduresProficiency In handling lease documentationCustomer Services/Support in a Leasing Operations environmentProficiency in managing working relationships in a highly structured and complex organization.Good communication skillsAbility to coordinate efforts across teams.Operational Excellence:Test, execute & maintain the end-to-end regional leasing process in the areas assignedRegularly review relevant metrics and industry best practices to enhance the efficiency and accuracy of leasing operations within the region.Compliance and Regulations:Guarantee adherence to regional leasing laws, regulations, and standards.Keep abreast of regional market trends and regulatory changes impacting leasing operations.Team Collaboration:Positively collaborate with your team peers and Manager to foster a culture of excellence, innovation, continuous improvement, and outstanding customer service.Financial Management:Cost Reduction: Implementing strategies to reduce operational costs, enhance profitability & drive a better Sales, Customer and Finance Partner experience.Stakeholder Engagement:Work closely with internal stakeholders (such as finance, legal, sales) to ensure leasing operations delivers against regional business objectives.Ensure process & tool related continuous feedback loops in place with the relevant leasing process design teamTechnology and Innovation:Ensure the technological solutions in the Region are optimised to improve leasing processes and customer experiences within the region.Encourage innovative practices in leasing operations to maintain competitiveness in the regional market.The Regional Lease Operations Lease in life services Expert, plays a crucial role in enhancing operational efficiency, ensuring compliance, building a high-performing team, and driving financial growth and innovation in the organization. This role materially contributes to the organization’s overall success and sustainability in the regional market.Job -Sales OperationsSchedule -Full timeShift -No shift premium (United Kingdom)Travel -Relocation -Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement