#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role: This senior level position oversees the management of CrowdStrike’s US and Canada time-off, leave of absence, and ADA interactive process and reasonable accommodations, ensuring compliance with relevant laws, and company policies. The role requires exemplary concierge support for employees and managers while serving as the subject matter expert to internal partners and external vendors during the full leave cycle and ADA interactive process. As a leader, you will strategize enhancements to these processes, mentor team members, and liaise with senior management to uphold best practices and foster a supportive workplace environment. Reports to the Director, Benefits.What You'll Do:Consulting and Case Management:White-glove support, guidance, coordination for CrowdStrikers, internal stakeholders and management, and the vendor from start to end as it relates to the interactive process, reasonable accommodations, and leaves of absenceRepresent CrowdStrike before government agencies or external parties as neededDevelop and deliver manager training in collaboration with legal, HR Business Partners, and other appropriate stakeholdersFacilitate the interactive process with the ADA vendor, managers, HR Business Partner, and other stakeholders for reasonable accommodation requestsServe as mentor and subject matter expert in the areas of leaves and accommodations for other HR team members and peersPrioritize workload to ensure legal compliance and responsive customer service while maintaining the highest levels of confidentiality and discretionAdministration:Proactively partner with third-party administrator to ensure open cases for leaves of absence and/or ADA accommodations are managed timely in accordance with applicable government regulations, laws, company policies and processesProactively and continuously identify and implement process improvements along with program automation to scale with the company’s growthCreate detailed documentation of the Leave of Absence and Accommodation programs and processesVendor management, from improving the day-to-day operational process to resolving challenges related to vendor contracts, process and procedures, and complex leave claim issuesCreate and deliver routine and ad-hoc reporting; highlighting program utilization, trends, and future focus areasIdentify and develop solutions to address issues and trends in employee absencesPartner with the lead of the US health and welfare program and the Employee Experience team to identify opportunities to promote employee wellbeingPartner with the Director of Insurance on the workers compensation policy, renewal, and claimsU.S. Time-Off, International Leaves and Special Projects:Manage leaves and accommodations for CanadaLead for the U.S. Time-Off, including our Flex Time Away, PTO, and other time-off benefitsSupport in the process improvement of global leaves, as neededLead the request-for-proposal and special projects, as neededWhat You'll Need:15+ years relevant experience, working with complex disability, leaves, and accommodations10+ years of experience in vendor and project management, predominantly acquired in recent roles5+ years of working knowledge of Canada disability and accommodation laws.J.D. degree or equivalent legal training preferredExperience with international leaves (beyond Canada) is a plusDeep understanding and application of U.S. federal and state disability and leave laws (i.e., ADA, FMLA, CFRA, FEHA, PDL, etc.)Experience successfully handling complex leave scenarios, including but not limited to representing your company in legal proceedings related to time off and/or leaves of absenceIndependent worker and must be able to regularly exercise discretion and navigate ambiguous situationExceptional critical thinking and problem-solving skillsExcellent oral and written communication skillsOrganized, detail oriented and able to manage multiple priorities in a fast paced environmentMust be able to maintain confidentiality of protected and sensitive data and ensure compliance with HIPAAStrong Workday HR systems knowledge and experience with internal teams#LI-Remote#LI-MJ1Benefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awardsCompetitive vacation and flexible working arrangements Comprehensive and inclusive health benefitsPhysical and mental wellness programsPaid parental leave, including adoption A variety of professional development and mentorship opportunitiesOffices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $120,000 - $200,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-23-2024
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