Fraud Prevention Analyst

Fraud Prevention AnalystDescription -As part of the Business-to-Consumer Fraud team, this role will report directly to the Fraud Prevention Manager. HP's Brand Security organization provides world-class decision support driving profitable growth and exceptional Shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the Company’s regulatory and fiduciary responsibilities with unwavering integrity.Fraud Prevention Analyst applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.Key Responsibilities: Subject Matter Expert of US and Canada Stores. (Includes tools and processes)Recognize fraud trends and prevent them from affecting the operationSolve customer needs that appear daily as a first point of contact for escalations and support for the teamCommunicate with customers to identify fraudulent behaviorsServe in all business partner’s needs. Actively serve on internal projectsTake measured risksFollow daily strategy and processesProvide weekend supportQualifications: Mastery of English language 90%Strong written and verbal communication skillsGreat analytical skillCapable of reporting; graphing and analyzing in Excel and Power PointIntermediate – Advanced Excel skills (knowledge test will be applied)Self-starter and quality drivenInterest on accomplishing goals and exceeding expectationsCapable of developing talent and sharing leadershipMinimum of 2-year experience in Transnational CompanyPrevious fraud prevention experience is requiredKnowledge in Chargebacks and Payment Fraud is desirableUniversity degree in Business Administration or Finance is a plusJob -Corporate AdministrationSchedule -Full timeShift -No shift premium (Costa Rica)Travel -NoRelocation -NoEqual Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement