Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Genesys is growing rapidly, and the Customer Success Strategic Finance Team is looking for an accomplished Senior Analyst with finance, data, and teamwork skills who can thrive in a dynamic and entrepreneurial organization. The Customer Success Strategic Finance team at Genesys is the core liaison between our various business partners and finance organization. This team is the “glue” that connects the dots between what happens in the field and how it interfaces with the finance organization.Responsibilities:Develop maintain financial models to understand and facilitate effective decision making for the Customer Success organization.Ownership of financial planning such as monthly forecasts, annual budgets, variance analysis, etc.Assist in drafting finance and business presentations.Deliver insights into drivers of business growth, costs, use metrics, and identify risks and opportunities with actionable recommendations.Ensure monthly financial results are stated accurately in partnership with the Accounting organization (GAAP knowledge a plus).Key Qualifications:BS/BA or equivalent in Finance, Economics, Accounting, Data Science, or related field.3+ years of finance experience; publicly traded company experience a plus.Workday Financials & Adaptive Insights experience.Excellent communication skills, and ability to articulate complex financial data and concepts in simple business terms.Motivated and resourceful; autonomously capable of seeking information, solving complex problems, compiling resources, and delivering results in challenging situations.Excellent financial modeling skills, together with demonstrated capabilities creating financial forecasts, analyses of large data sets, and ad hoc strategic models.Ability to manage multiple projects at once, and to self-direct your efforts as appropriate among competing priorities.Demonstrated ability to partner, develop trust, communicate with, and influence senior leaders and business partners.Ability to work comfortably with high level of ambiguity and complexity.Exceptionally detail oriented and able to translate big-picture analysis.Experience with accruals and other quarterly accounting entries.Excellent competency in Office Suite; Tableau, Oracle (e.g., EPM Cloud Planning, Smart View for Office), Salesforce, and/or NetSuite experience preferred.#LI-RemoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $84,250.00 - $165,350.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting