Service Operations IP Analyst (fixed-term contract)

Company: Clarivate
Company: Clarivate
Location: R155-Belgrade
Commitment: Full time
Posted on: 2024-06-08 05:31
About the Team   We as a team provide Trademark Renewal / Maintenance services by communicating with clients and agents, resolving possible issues, while making sure that the renewals are done timely and accordingly.Main responsibilities:Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIsPerforming data verification and checking whether information provided by customers is in accordance with information found on IP databasesCreating reports of IP matters for internal and external stakeholdersResponsibility to meet both internal and external deadlinesObtaining deep understanding of the maintenance workflow in order to collaborate with other teams at every stage of the processSupporting patent/trademark related projectsPerforming other duties and special projects as necessary – may involve handling confidential and sensitive material Key skills & requirements:Candidate must be a regular graduate preferably with a University DegreeShould possess good knowledge of MS-Office applications e.g. MS-Excel, MS-WordWork experience on the similar position will be considered as advantageFluency in English both written and spokenFlexibility and adaptabilityHigh attention to detail, responsibility and customer-oriented attitudeOrganized and able to meet internal and external deadlinesHours of Work  8 am to 4 pm, 9 am to 5 pm and 10 am to 6 pm CET, fixed-term contract.This is mostly on-site position, working in the office approximately 4 days every weekWe Offer:Private health insurancePaid lunchYearly bonusYearly merit planMy Learning platformFamily benefits: Bushido kids sports school, tutorship lessonsFitPassMental health care - Psychotherapy sessionsCompany bicycles for rent free of chargeAt Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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