Manager, Data Quality Team

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday’s high-performance Data Quality team is passionate about helping Workday grow to $10B in revenue through accurate data at source used by Marketing and Sales leaders to drive our business! High quality data allows us to build innovative advanced machine learning models, provide actionable analytics and support data driven insights. Foundation for all this is high data quality in everything we do.Información sobre el equipoAl equipo de alto rendimiento de Calidad de Datos de Workday le apasiona ayudar a Workday a alcanzar los 10,000 millones de dólares de ingresos ofreciendo datos precisos en el origen que utilizan los líderes de Marketing y Ventas para impulsar nuestro negocio. Los datos de alta calidad nos permiten crear innovadores y avanzados modelos de aprendizaje automático, proporcionar analítica interactiva y respaldar los conocimientos basados en datos. El fundamento para todo esto es la alta calidad de los datos que aplicamos en todo lo que hacemos.About the RoleAs a manager for the team, you will help establish and build up a new team in Costa Rica who's passionate about data quality for all our opportunities to ensure accurate data at source to drive compensation payments, reporting, analytics, and machine learning models. The role will have IC’s reporting directly to you.Responsibilities:Build a new impactful teamManage and lead talentManage a team with IC’sDefine SLAs and report on performance on regular basisCollaborate closely with key partners such as Deal Management and Finance teamsIdentify areas of improvement for system, process or enablement and work with relevant Workmates to motivate changeDetailed oriented and dedicated to data quality and accuracyInformación sobre la funciónComo gerente del equipo, ayudarás a establecer y conformar un nuevo equipo en Costa Rica apasionado por la calidad de los datos para todas nuestras oportunidades y con el fin de garantizar datos precisos en el origen para impulsar los pagos de compensación, la generación de informes, analítica y los modelos de aprendizaje automático. La función tendrá supervisores que dependerán directamente de ti. Responsabilidades:Construir un nuevo equipo de gran impacto.Gestionar y liderar el talento.Gestionar un equipo con supervisores.Definir los acuerdos de nivel de servicio e informar resultados periódicamente.Colaborar estrechamente con las principales partes interesadas, como los equipos de Gestión de Acuerdos y Finanzas.Identificar las áreas de mejora para el sistema, el proceso o la habilitación y trabajar con los Workmates pertinentes para motivar el cambio.Prestar atención a los detalles y comprometerse con la calida y precisión de los datos.About YouBasic Qualifications5+ years of professional experience3+ years of managerial experience3+ years of shown experience managing a team in a global matrixBilingual in Spanish and EnglishOther QualificationsMotivational leaderExperience in the B2B SaaS space preferredExperience in building up new teamsExperience in a Sales or Marketing Operations/Analytics function preferredExperience with SalesforceSOX and Audit compliance experienceStrong collaboration, executive presence, and storytelling skillsExperience working with SLAs Qué esperamos de ustedCualificaciones básicasMás de 5 años de experiencia profesional.Más de 3 años de experiencia gerencial.Más de 3 años de experiencia demostrada gestionando un equipo en una matriz globalBilingüe en español e inglésOtras cualificacionesLíder motivacional.Preferentemente, con experiencia en el espacio SaaS para B2B.Experiencia en la creación de nuevos equipos.Preferentemente, con experiencia en un puesto de operaciones/análisis de ventas o marketing.Experiencia en Salesforce.Experiencia en el cumplimiento de la ley Sarbanes–Oxley y auditoría.Gran capacidad de colaboración, presencia ejecutiva y habilidades para narrar historias.Experiencia de trabajo con acuerdos de nivel de servicio.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!