Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Lead Data Centre Technician (m/w/d)Job SummaryAre you an experienced IT professional looking for a unique opportunity to showcase your skills? Equinix, a world-class company in the information technology industry, is seeking a Lead Data Centre Technician (m/w/d) to join our team in Düsseldorf.As a Lead Data Centre Technician, you will play a crucial role in the development of new concepts and techniques. You will consistently work on complex assignments that require independent action, demonstrating your exceptional problem-solving abilities. Your focus will be on sophisticated tasks that require highly skilled and independent judgment, all while supporting the overall team.ResponsibilitiesSystems SupportInvestigate and resolve reported/detected faults by thoroughly analyzing the issue, determining the root cause, and implementing the necessary solutionSummarize observations from technical investigations and generate detailed reports for the customerInstallationUnderstand customer cabling requirements, perform site surveys, and provide cost estimates to salesInstall new cables and perform testing before handing them to the customerVendor ManagementHandle, brief, and instruct vendors for installation, testing, and labelingMaintenancePerform preventive maintenance on Data Center equipment to prevent faults from occurringLeadershipAssign, instruct, and supervise Data Center TechniciansPlan core duties for Data Center Technicians to completeAbility to manage and supervise the project teamProject ManagementHandle multiple projects and assist in designating work to the teamTechnical ExpertiseApply extensive knowledge in network and equipment platforms, systems, and circuitsQualificationsHigh school diploma in the IT fieldProven years of equivalent work experience in a Customer Operations technical environmentEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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