Junior Network Engineer (1st Line)

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Junior Network Engineer (1st Line)Responsibilities Performs network monitoring: monitors network devices, software health and network tools health checks, and reports any device or software outagesTroubleshoots network problems and outages and provides Level 1 Network supportProvides feedback to the various vendors on hardware and software to improve supportabilityPublishes and manages the NOC checklists. Delivers reports and metrics on incidents and eventsCreates and reports tickets for events and incidentsOwns incident bridge setups, escalation calls and cross-functional coordination to drive for a quick closure of the incident or trouble ticketThe role is on 10 hrs. shift in "follow the sun" hybrid workplace support modelQualificationsCCNA (or equivalent) level of knowledgeAt least 1 year of proven commercial networking experience preferredVery good communication skills in English in writing and speakingWhat we offerModern office in the city center (across Central Station) with hybrid workplace modelEmployment in a stable company with an established position in the global but also at local marketPossibility to work within fast growing world’s 500 Fortune digital infrastructure company.Network certifications availableWide range of non-cash benefits such as private medical care in VIP options, MultiSport, group insurance, Lunch Pass and moreOpportunity for professional development in the international environment by internal and external trainingsGreat team work atmosphere in the company awarded with “Great Place to Work” certificate