Job Summary:jOB DESCRIPTION – Digital Marketing managerLocation: WarsawDivision: Ticketmaster PolandLine Manager: Head of Marketing Central Europe Melissa Weston and Managing Director Poland Katarzyna SuskaContract Terms: Maternity Leave CoverTHE JOB In the role as Digital Marketing Manager (maternity cover) you will report to the Head of Marketing Central Europe and Managing Director Poland. This is an important role within Ticketmaster and you are expected to be an ambitious, results driven, responsible for driving ticket sales, business relations with promotors and best client services based on resources.In this role you will be responsible for Digital Marketing in Poland in accordance with Central European Strategy. You will be working across various Digital Channels – CRM, Paid Media, Social Media, Affiliates, SEO and SEM. You will have a chance to collaborate with professionals across Europe; learn new skills but also share your ideas and knowledge. It’s an exciting opportunity to take the next step in your career by dealing with a wide variety of clients from every genre of the events industry including music, arts and sports.Your natural outgoing personality will need to shine through at all times, and you should have a proven event marketing experience to achieve KPI’s and business goals.What you need to know:Make an active contribution to the marketing strategyTo develop and maintain each client’s marketing needsTo satisfy, retain and develop new client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolutionEnsuring a good contribution in the local weekly Marketing MeetingEnsuring a good contribution in the central Marketing MeetingsNever pass on information about events and clients that have been left in confidenceWHAT YOU WILL BE DOING: • Planning and implementing the Digital Marketing strategy (responsibility for SEO/SEM, marketing database, e-mail marketing, social media and advertising campaigns)• Designing, building and maintaining TM's social media presence• Measuring and reporting the performance of all digital marketing campaigns and evaluating against goals (ROI and KPI)• Identifying trends, as well as optimizing expenses and efficiency• Planning, testing and measuring the conversion of activities• Collaborating with internal teams to create landing pages and optimize user experiences• Cooperating with marketing agencies and other suppliers/partners• Closely cooperating and supporting the regional performance marketing leader, implement the regional performance marketing strategy, plan and implement best practices at the local level,• Collaborate with internal stakeholders and clients to provide the required local mktg support for paid campaigns (paid social), organic and programmatic campaigns• Plan, implement and optimize internal and client paid campaigns. Monitor momentum and track progress for multiple active campaigns at any given time• Present results and key findings to internal and external stakeholders, making recommendations for continuous improvement to maximize profits.• Responsible for local programmatic campaigns, booking campaigns with the internal International Programmatic team, tracking progress and communicating with clients.• Responsibility for Ticketmaster Polska social media channels, posting organic content from clients and the TM team.• Responsible for the local affiliate marketing program• Support for a regional performance marketing leader in local paid search campaigns• And other tasks falling within the scope of the broader marketing organization in the CER regionWHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)Proven demonstrable experience in marketing in the ticketing industry or similar fieldUnderstanding of the Ticketmaster & Universe product range (desirable but not essential)Experience working in a fast-paced environmentExcellent communication and interpersonal skillsMulti-tasker who is proactive, logical and can handle several projects at onceStrong written and verbal communications skills and must be fluent in local language with strong English skills.YOU (BEHAVIOURAL REQUIREMENTS) The following attributes determine how the role will be carried out and are required to be a success:Self-motivatedAdaptabilityAbility to inspire confidence; quickly develop and maintain good working relationships with co-workers and clients.Results and Delivery FocussedHighly professional approach.Strong Business acumen.Ability to use self-initiativeA pro-active nature to include a flexible approach to hours of work.Willing to learn new skills and share the knowledgeTICKETMASTER VALUESReliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTUREWe’re fans who help fans everywhere get in to the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one incredible experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.#LI-AH1
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