Manager - Strategy Ops & Insights

Company: eBay
Company: eBay
Location: San Jose
Commitment: Full time
Posted on: 2024-06-08 05:01
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.About eBay:Help us shape the future of eBay, the largest pure eCommerce marketplace! We at eBay exist to enable economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. We are a passionate company that puts the customer at the heart of everything. Our culture encourages people to think big, be curious, act with integrity, and be courageously inclusive!Global Verticals is a multi-billion dollar global portfolio comprising Fashion, Collectibles, Electronics and Home & Garden businesses. By deeply understanding the unique customer needs and business contexts, we are charged with creating rich and compelling value propositions in these categories - a key strategic pillar of eBay’s future.Position Summary:The Global Verticals Strategy & Operations organization plays an instrumental role in accelerating growth and scale across this portfolio. The team sits at the center of the organization and ensures cross-functional operational excellence as well as shaping the strategy in support of the Global Verticals leadership.We are looking for a Manager in the Strategy & Ops Insights team. This team is tasked with understanding the performance of the portfolio across business, customer and competitor dimensions to guide portfolio investment and priorities.The role demands a dual mentality: both that of a strategic thinker—who has a good understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition—as well as someone who can move quickly as an embedded operator not afraid to roll up their sleeves.What You’ll Do:Define & Monitor Metrics: Build and develop key performance indicators to track business performance and identify key points of leverage in the category value chain. Responsible for monitoring metrics, identifying and understanding root causes behind the metrics movement, and preparing presentations to communicate these insights to a senior audience.Drive Strategic Insights: Apply strategic, operational, and analytical best practices to extract and present actionable insights on what’s driving business performance in strategic categories.Strategic Frameworks: Support the creation of frameworks to measure category performance and in a way that directs the Verticals team where to focus attention for the most leverage on business performance. Build and scale sustainable mechanisms to report results and flag important issues to internal partners and leaders.Strategy Development: Support the development of category strategies and help identify category “must-win” initiatives, related to category assortment, pricing, marketing, on-site discovery, and conversion.Collaborate: Drive strong partnership with key partners throughout the organization. Partner with Verticals leaders to understand strategic priorities, drive end-to-end solution innovation across the organization, ensuring partner teams are following strategic and operational best practices.Be Accountable: Define business objectives and measure progress in achieving results; demonstrate strong commitment towards goals and driving complex projects focused on driving growth in right-to-win categories.Who You Are - A Proven Contributor Who:Is a strategic thinker, who understands the importance of analytics, design, and research and how all fit into building new processes and deploying new technologiesHas strong analytical/data science skills to dive into data and identity root causesCan leverage data effectivelyQuickly and proactively resolves issuesTakes ownership and delivers results through strong cross-functional collaborationSets bold personal goalsCommunicates clearly, effectively, and proactively with strong listening, written, and verbal communication skills Minimum Qualifications:BA/BS degree, with 5+ years of relevant experience within two or more functional areas (e.g., Quantitative Research, Analytics, Data Science, Management Consulting)Strong data analysis skills with the ability to find the trends and implications within data to inform sound decisionsProven track record of partnering cross-functionally with peers to tailor those solutions for the greatest possible impactCreative problem-solving skillsFocused execution, resourcefulness, and able to deliver results in a fast-paced environmentExperience communicating insights through dataStrong customer and partner empathy Preferred Qualifications:Programming (Python / R) and data engineering skillsThe pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.$106,800 - $162,800Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
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