Senior Enterprise Solution Architect

Overview:Blue Yonder is a leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”We are seeking an Enterprise Solution Architect to join our Professional Services team, with a strong foundation in software architecture and deep knowledge of Retail, Logistics and/or Manufacturing industries.Scope:Strong domain knowledge in supply chain software solutions to understand how solutions can be configured and delivered to better facilitate customer business processes.Core responsibilities include architecting, designing and developing solution suite offerings for our customers in the Manufacturing and/or Logistics Service Provider and/or Retail Industry segment, with a focus on business processes, ease of customer onboarding and operational cost.This role is part of the end-to-end solution engineering team within the Professional Services organization. The team is currently comprised of global associates across NA, India (COE) and EMEA and is expected to grow rapidly.What you’ll do:Lead the implementation of our products and solutions within the returns management business unit to customers.Work in cooperation with product development, product management and field teams to implement state of the art returns management solutions to retail and LSP customers.Contribute to the functional design of standardized business use cases utilizing the latest capabilities released by the larger BY Product Development organization.Develop and execute functional tests to ensure BY software consistently meets the customer's business objectives.Create templates and artifacts towards reusability and automation decreasing implementation lifecycle, reducing errors post go-live and efficient support operations.Ability to prepare and deliver presentations for user, management, and executive level audiences.Support the full end-to-end lifecycle from go-to-market activities, sales cycles, customer onboardings to solution operations.Actively and responsively collaborate with the field teams and customers to drive adoption of our new products and services.Communicate and/or support the business cases to PMG and PD regarding specific trends for future product functionality and enhancements.Contribute to documentation and conduct internal training and support larger team enablement.Provide development teams with details on the business and domain aspects related to solution suite development.Stay current with industry trends and analyze how those trends can be applied to the solution offerings.Identifies and mentors next level architects for succession planning within the solution suite domain.What we are looking for:At least 10+ years of hands-on experience working with supply chain solutions and can lead a customer facing solution design and development team.Strong domain knowledge supply chain solutions to understand how the BY solutions can be configured and delivered to better facilitate customer business processes.Demonstrable functional knowledge of native SaaS products and understanding of key concepts like DevOps, CI/CD.Understanding of relevant supply chain data, correlation with supply chain processes and supply chain software solutions.Strong business analysis skills, understanding and usage of statistical & machine learning algorithms, SCM concepts, awareness of tactical planning on overall supply chain required.Relevant industry certification from APICS will be a plus.Ability to drive discussions on both functional processes and technical with stakeholders on all levels.Ability to develop and maintain strong, productive business network. Internally and externally.Highly developed analytical and problem-solving skills.Ability to work independently, effectively, and proactively.Passionate about working with new technologies and products and have demonstrated the ability to learn quickly, have good interpersonal & communication skills – verbal & written.Is a thought leader in their Product Solution area of focus and is able to apply that knowledge to customer situations.Ready to travel to customer sites based on business needs, and flexible to work with overlapping time zones.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.