Sales Operations Associate

About EliseAI EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any solution or technology that solves problems in these areas will have an impact that ripples far beyond them.  That’s the only kind of impact we are interested in having at EliseAI. If you get excited by the thought of working really hard on these kinds of problems, then EliseAI is the right place for you. About The Role We are looking for an outstanding Sales Operations Associate to play a big part in supporting the entire Sales team in their usage of Salesforce and our growing tech stack (Outreach, Gong, Sales Navigator, ZoomInfo). Key Responsibilities Performing day-to-day maintenance and administration of Salesforce, including maintaining custom objects, automations, flows, user profiles, and other key functionality, as needed Supporting our growing Sales Team by triaging help requests and identifying areas for improvement that benefit the sales team and EliseAI as a whole  Working cross-functionally and implementing processes improvements for the sales, customer success, marketing, and operations teams  Maintaining important systems and user access across our growing tech stack, and ensuring data integrity across multiple integrations  Building and maintaining reports and dashboards, helping to train new hires, and working with key stakeholders to understand their data needs   Requirements 1+ years Salesforce experience in a growing SaaS company Strong Salesforce system design knowledge Experience analyzing and formatting data using Excel or Google Sheets Outreach, Gong, Sales Navigator, and ZoomInfo experience is a plus Experience working closely with Sales teams, including training new hires, and communicating key changes  Willing to work in person at NYC headquarters with your team 4 days per week  Great at solving problems with little guidance and a strong bias for action  Startup mindset, ownership, and a proper balance of quality and sense of urgency Strong bias for action  Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company in the form of stock options  Medical, Dental and Vision premiums covered at 100%   Fully paid parental leave Commuter benefits  401k benefits Monthly fitness stipend Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch Fun company social events through our Elise and the City program Unlimited vacation and paid holidays We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful. Job Compensation Range: The salary range for this role is $70,000 - $95,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at HR@eliseai.com . #li-onsite