WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.
WHY BOX NEEDS YOU
Box IT provides technology services and support, enabling efficiency, simplicity and productivity for internal business partners and external customers. The Box IT organization provides two distinct, yet compatible functions. The first is enabling productivity and supporting all employees, and the second is supporting the company in its growth as the global leader in the content management and collaboration space by developing and showcasing Box products, technology, and digital transformation best practices. Working in tandem, these two functions reduce IT cost and complexity, both within Box and for its customers.
Box IT has complete ownership of our employees' day to day experience. Our vision is to deliver solutions, capabilities and experiences that bring out the ultimate potential of every employee. Our team values: Be passionate about designing/architecting amazing solutions, deliver great service, pursue growth/development, and build a positive team spirit aligned on common goals.
WHAT YOU'LL DO
Collaborate across the broader IT Operations, Corporate Security, and Public Cloud teams to maintain, operate, and optimize core parts of our corporate networking stack.
Design, develop, and implement network systems to facilitate Box employee connectivity to company services, both on premise and cloud based.
Improve and implement proactive network monitoring to catch issues before they become problems
Ensure an excellent user experience for Boxers on the office network and VPN
Provide technical guidance and mentorship to junior IT Operations team members, sharing expertise and driving excellence across Corporate Networking.
Build out new trendsetting offices as well as continued network support for our existing offices worldwide
Own projects end to end including gathering requirements, designing solutions, and continuing delivery
Shifted hours occasionally needed for collaboration with the Global IT, Security and Engineering Teams
WHO YOU ARE
BA/BS degree in Information Systems, Computer Science or equivalent degree/experience in related field
3+ years in IT Operations, Technical Operations or Engineering, preferably at a fast-paced high-growth company
Routing expertise with protocols including BGP. ISIS and OSPF a plus
Switching experience, including spanning tree, standard LAN protocols, LACP, trunk, 802.1q
Network security operational experience, including firewalls (Palo Alto Networks is plus), SSL VPN, IPSec and PKI technology
Detailed understanding and operational expertise in SSL VPN, IPSec and PKI technologies (ideally Palo Alto Networks)
Demonstrated experience troubleshooting issues in, and improving the performance of, corporate wireless networks
Strong networking foundation with an understanding of TCP/IP and the OSI model
Proficient in IT security, able to stay focused during incidents, and skilled in organization, planning, and documentation
Strong written and verbal communication skills, including contact with remote teams.
Proven success in independently managing projects, solving complex problems, and understanding technical requirements across all levels
High energy, excellent teamwork, and commitment to exceeding expectations
Preferred skills:
Working knowledge of Python, and config management tools like Ansible a strong plus
Proficiency with monitoring and alerting tools such as Splunk, Datadog, and ThousandEyes
Familiarity with common vendor management tools: Aruba, Arista, Cisco, Palo Alto
Professional level technical certifications (e.g. CCNP, PCNSE) a plus
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice .
For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice .
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