Service Operations IP Analyst (Fixed-term)

We are looking for a Service Operations IP Analyst to join our Trademark Renewals team in Belgrade. This is an amazing opportunity to work on tasks related to the end-to-end trademark renewal process. We would love to speak with you if you you’re interested in learning more about the magnificent industry of intellectual property.About You – experience, education, skills, and accomplishments  University degree (Bachelor’s/Master’s) in relevant subject (Law, Business Administration, IP, etc.) or equivalent working experienceMinimum B2 level of English It would be great if you also had . . .  Excellent writing, presentation, and overall communication skillsProficiency in Microsoft Office suite (Microsoft excel especially)Excellent organization and prioritization skills in order to meet internal and official deadlinesWhat will you be doing in this role? Dealing with foreign/domestic patent/trademark portfolio, while respecting the customer deadlines, customer specificities, internal procedures, quality standards and KPIs; Performing data verification and checking whether information provided by customers is in accordance with information found on IP databasesCreating reports of IP matters for internal and external stakeholdersObtaining deep understanding of the maintenance workflow in order to collaborate with other teams at every stage of the processAchieving deep knowledge of all national IP databases in order to be a reference point for other teams; Supporting patent/trademark related projectsPerforming other duties and special projects as necessary – may involve handling confidential and sensitive materialProactively recommending improvements as well as corrective and preventive actions to reduce customer complaints, improve efficiency and mitigate risksAbout the Team   We as a team provide Trademark Renewal / Maintenance services by communicating with clients and agents, resolving possible issues, while making sure that the renewals are done timely and accordingly.Hours of Work  From 9 am to 5 pm CET; this is a fixed term contract.This is a hybrid position working in the office 3 days every other weekWe Offer:Holidays: 25 days paid leave per annumPrivate Health InsurancePaid LunchYearly BonusYearly Merit PlanMy Learning PlatformFit PassLife InsuranceAccident InsuranceMental health careCompany bicycles for rent free of chargeOnly shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.