Salesforce Scrum Master

Company: Workday
Company: Workday
Location: IND.Pune
Commitment: Full Time
Posted on: 2024-05-17 05:02
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamAbout the TeamThe Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative business and technical led solutions for our Marketing, Sales, Services, Digital, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic, CPQ - Conga/Apttus, Reltio, Heroku, CLM, AWS, OKTA (SSO) and other.About the RoleCome be a part of something big.Workday is embarking on our next growth adventure.  As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India.  This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you.  You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.About Go-To-Market Team:The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences.  The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and othersOur Go-To-Market (GTM) Implement/Enable (Services) is currently looking for a Scrum Master/Program Manager, Information Systems Software Application Development.As the Agile Scrum Master/Program Manager, you will be working with GTM product owners and alongside the GTM team to deliver CRM products across multiple verticals through the application of standard methodology Agile principles. You will guide the Scrum teams efficiently through the delivery cycle and introduce improvement strategies to optimize where required. The successful candidate will be encouraged to lead multiple priorities, be passionate about building trusted CRM products and insight to enable decision making at scale.About YouAbout YouKey Duties:Coordinate with various product owners and GTM organizations to deliver products using Agile/Scrum practicesAssess the Agile maturity of the scrum teams and mentor the team through delivery metricsFostering a collaborative and safe environment where problems can be raised, with an emphasis in problem solving and systemic improvementFacilitating discussion, decision making, and conflict resolution within teamSupport engineering leads with respect to product backlog refinement and maintenanceSME for agile methodologies and best practicesFacilitate daily scrum, sprint planning, sprint demo, sprint design and retro meetings.Remove impediments that hinder sprint/project progressManage Jira boardsCreate KPIs, progress reports, burndown charts and dashboards to monitor progress and share with team and leadership.Mentoring and motivating teams on processCoaching the team in self organization and cross functionalityManaging timelinesBasic Qualifications9+ years of experience as a Scrum Master or technical project managementUnderstanding of CRM integrations, Salesforce, Cloud environmentsDefining new agile dashboards to track metricsSuccess track record in championing agile practice through coaching and mentoringFirst level Scrum Master certification (CSM or PSM I)Other QualificationsExperience with SalesforcePrior experience working with distributed teams in different time zonesKnowledge of Business KPIs, Metric definitions, updating metadataExperience with Atlassian products and handling product backlogsOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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