Senior Digital Experience Strategist

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . As part of Diligent’s Digital Experience team, the Senior Digital Experience Strategist will work on delivering medium to large scale web projects in a collaborative environment, integrating user experience, technology, and business strategy. In this role, the Senior Digital Experience Strategist will be working in a fast-paced environment providing day-to-day leadership managing and coordinating all activities pertaining the project direction, planning, assignments, and problem resolution. The Senior Digital Experience Strategist will be expected to work both, autonomously and with limited supervision, and collaboratively with other team members, demonstrating a commitment toward  . Key Responsibilities :   Utilize strong project management skills to drive the planning and execution of multiple website projects that support the business objectives.   Drive all phases of the project within an Agile development methodology to successfully deliver web and digital content experiences.   Provide support in developing and executing project plans, gathering requirements, facilitating resolution meetings, testing, and authoring operational documentation that meets the project goals.   Communicate objectives effectively, both orally and in writing, and provide metrics to track performance and progress.   Collaborate with a broad range of business and technical cross-functional teams throughout the entire project lifecycle. Partner with internal business stakeholders to understand project goals, author requirements, obtain digital assets and approvals. Required Experience/Skills:   Understanding of customer journeys and conversion-based marketing. Proven track record of successfully leading, managing, and delivering web/mobile projects using Agile methodology. Hands-on experience working with content management systems (CMS). Background with B2B web strategy is a must. Direct background and a strong understanding information architecture, digital trends, lead management, SEO, SEM and global privacy compliance. Demonstrate discipline and organization in executing assignments and managing projects, while building and maintaining great relationships with partners and co-workers. U.S pay range $175,000 — $195,000 USD What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.