Retail Engineering Project Manager

Summary Posted: May 9, 2024 Role Number: 200550731 Imagine what you could do here. At Apple, extraordinary ideas have a way of becoming industry leading products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. You will work with significant and dynamic projects in support of Apple's Retail business and will deliver innovative solutions and software. The worldwide Retail & Online Stores team is responsible for delivering the electronic commerce (eCommerce) systems and solutions that enable and support the best in class customer experience for Apple Online Store (AOS) and Apple Retail Stores- one of world’s largest retail businesses, serving millions of customers around the globe. Key Qualifications Key Qualifications Technical project management experience (including but not limiting payment partner integrations, geo expansions and etc.) in eCommerce or Retail Industries. Strong experience with resource management in complex environments for budgets in the millions of dollars. Strong experience on retail technologies, solutions, i.e. AWS, payment gateway, Point of Sales, Sales Automation and etc. Strong understanding of controlling and running budgets, resource management and forecasting. Project and program management experience in a software development environment. Agile methodology is preferred. Specific deep experience and functional expertise in electronic commerce for consumer products. Experience collaborating with engineers in a dynamic, high-pressured environment Credibility with world-leading technologists that are experts in their field, a tenacious personality and the ability to establish relationships with deeply technical people. Experience leading multiple high priority projects at a time and driving them forward with a sense of urgency. Excellent written and verbal interpersonal skills. An extraordinary teammate with a positive demeanor who builds relationships quickly. Proven ability to partner and influence multi-functionally to identify, evaluate and implement strategic plans. Description Description This role is for an ambitious senior project management professional who has experience of working in a dynamic retail business environment. The primary responsibility will be for the delivery of sophisticated multi-functional software engineering programs and products for Apple Retail platform, technologies and potentially leading a team of project managers, technical analysts, resources, budgets and the related reporting for program. - Provide leadership for project teams by acting as a domain lead for retail business and combining strong business insight with strong communication and technical skills. - Operate as an effective interface between engineers and product owners, bringing prospective and understanding of retail principles to help development time and improve their effectiveness in serving Apple's customers. - Understand and articulate the business and technical implications of decisions that are being made by their project teams, whilst handling senior partner relationships to ensure successful program delivery. - A combination of gravitas and flexibility will be required to ensure that they can be effective and you have extensive experience working on consumer product launches, product merchandising in an electronic commerce environment. - Excellent technical PM skills, and are able to operate in a complex software environment across multiple cost centers, geographies and systems. - Guide teams of both contractors and employees, and be familiar with accounting and budget management concepts such as ‘capital vs. expense’. - Act as the SPOC for the project to both Biz and SSGs, support gate processes and provide PLOEs and DLOEs - Coordinate and schedule work with Vendors, Development, QA/QE, DevOps and impacted SSGs - Facilitate Daily Stand-ups and drive functional and technical issues to resolution - Run project radar queue and change controls - Ensure all required checkpoints are met (IRP, InfoSec, Privacy) - Be responsible for project artifacts and storage Education & Experience Education & Experience Additional Requirements Additional Requirements Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.