A minimum of 1 year experience working in Customer Service environment (Phone/Email/Chat) or similarKnowledge of Salesforce or similar CRM system and supporting the Sales Cycle business processes would be an added advantageSolid business acumen of business transactions and end-to-end sales processes. Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues, improving service offerings.Strong communication skills (written, oral, presentation) with the field, account management, customers, and internal management.Ability to listen effectively and obtain necessary information in order to do transact successfully within the business sectors.Strong organizational skills.Ability to work in a team environment as well as independently with minimum supervision.Willing to work in rotational shift pattern supporting AMERICAS and EMEA regions.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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